Customer Marketing Manager
On-site
Full Time
#Marketing
#Customer Marketing
#Program Management
#Marketing Automation
#Project Management
The digital world is expanding rapidly, and with that growth comes a massive challenge for security teams tasked with protecting mountains of code. At Snyk, we are solving this by building a developer security platform that helps teams find, prioritize, and fix vulnerabilities in their code, containers, and cloud infrastructure from the very start. We are on a mission to make the world more secure by empowering developers to build fast and stay safe. If you want to work in an environment that values empathy, collaboration, and forward thinking, you will fit right in with our team.
Role at a glance
We are looking for a Customer Marketing Manager to join our team on a full-time basis. This is a mid-level position based on-site in the United States. You will play a pivotal role in shaping how our customers experience Snyk from their very first interaction.
Your impact
- Design and optimize automated onboarding journeys that help our self-serve customers reach key milestones and realize value quickly.
- Develop targeted nurture programs tailored to the specific needs of security professionals and developers.
- Collaborate with our Product and Customer Success teams to identify friction points and continuously refine the onboarding experience based on customer feedback.
What you'll need
To be successful in this role, you should have 3 to 5 years of experience in customer marketing, program management, or a related customer-facing field, ideally within the B2B SaaS space. You should be fluent in English and possess the following qualities:
- A proven ability to design and execute effective customer onboarding programs.
- Proficiency with marketing automation platforms and engagement tools.
- Strong project management skills, allowing you to manage multiple complex initiatives at once.
- A data-driven mindset with the ability to translate technical concepts into clear communication for diverse audiences.
Perks and compensation
We are dedicated to supporting our team members throughout their careers with a comprehensive suite of benefits designed to promote health, wellness, and work-life balance:
- Flexible working hours and work from home options.
- Generous paid time off and leave policies, including maternity and paternity leave.
- Comprehensive medical and disability insurance.
- Dedicated learning budget to support your professional development.
