Customer Education Manager at Apollo.io

Apollo.io logo
Apollo.io

Customer Education Manager

Remote

Full Time

#Marketing

#Sales Engagement

#Sales Automation

#Project Management

#Video

Apollo.io is looking for a Customer Education Manager

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Apollo.io is the premier go-to-market platform for revenue teams, supporting over 500,000 companies and millions of users worldwide. We provide a unified solution that combines verified contact data for over 270 million B2B contacts with powerful tools for outreach and engagement, and we are currently seeking a senior Customer Education Manager to join our rapidly growing, remote-first team.

Responsibilities

  • Develop a deep, expert-level understanding of the entire Apollo platform across all product lines and use cases.
  • Produce engaging, concise instructional videos for the Apollo Academy and directly within our product.
  • Lead daily live training webinars to onboard new users and ensure they get the most value from our tools.
  • Build comprehensive certification tracks for our users, partners, and internal team members.
  • Conduct interviews with customers and internal stakeholders to identify and share effective sales strategies and winning tactics.

Must-haves

  • At least 5 to 7 years of professional experience in sales development, software sales, or sales management, including a minimum of 3 years in closing roles.
  • A strong portfolio of video training or educational content that highlights your ability to engage an audience on camera.
  • Advanced proficiency with sales automation, sales engagement, and sales intelligence software.
  • Exceptional skills in extemporaneous speaking, allowing you to create compelling content without relying on heavy scripting.
  • Proven ability to manage projects effectively, meet strict deadlines, and collaborate across diverse teams.
  • A track record of delivering measurable results and the ability to track the impact of your educational initiatives.
  • Fluency in English.

Benefits

  • Fully remote work environment.
  • Opportunities for career development within a high-growth company.
  • A collaborative culture that encourages experimentation and creative problem-solving.
  • The chance to work with a lean, empowered team dedicated to customer success.
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