CRM Manager (Maternity Cover)
Hybrid
Contractor
#CRM Management
#Data Analysis
#Campaign Management
#Pricing Strategy
#Stakeholder Engagement
Are you ready to use your expertise to drive meaningful change while working for one of the most innovative companies in the world? At Omaze, we blend entertainment with a powerful social purpose by offering our community the chance to win incredible prizes while supporting vital charities. We have already raised over £15 million for organizations like the British Heart Foundation and Cancer Research UK, and we are looking for a talented individual to help us continue this momentum.
What you bring
We are seeking a Senior CRM Manager to join us on a fixed-term contract for 6 to 9 months to cover a maternity leave. Based in our Holborn office with a hybrid schedule of 2 to 3 days per week, you will play a pivotal role in shaping our customer engagement across web and mobile platforms. Your work will directly impact our growth and our ability to support our charity partners.
- Develop and execute a comprehensive CRM strategy that aligns with our business goals and enhances user retention.
- Manage and optimize CRM tools and systems to drive personalized marketing campaigns and improve customer segmentation.
- Collaborate with cross-functional teams to implement pricing and offer strategies that boost conversion and revenue.
Requirements
The ideal candidate for this role brings over 8 years of experience in CRM management, specifically within web and mobile environments. You should have a deep, hands-on understanding of platforms such as Braze, OneSignal, Klaviyo, DynamicYield, or Insider. We are looking for someone with strong analytical capabilities who can turn complex data into actionable insights for our stakeholders. You must be a strategic thinker who is comfortable working in a fast-paced setting and possesses the leadership experience necessary to guide team efforts. Excellent communication skills in English are essential, as is a genuine passion for our mission of social impact.
What we offer
We are committed to fostering a culture of learning, fun, and innovation where every team member can bring their authentic self to work. We believe in rewarding our people for their contributions to our mission.
- Hybrid work arrangements to support a healthy work-life balance.
- Equity compensation as part of your total package.
How to Apply
If you are a driven professional who wants to make a real difference, we would love to hear from you. Please reach out to our team to submit your application and share how your background in CRM and strategy can help us continue to grow our impact.
