Content Designer at FanDuel

ABOUT FANDUEL

FanDuel Group (“FanDuel") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

FanDuel has a presence across all 50 states with approximately 17 million customers and 28 retail locations. FanDuel is based in New York with offices in New Jersey, Georgia, California, Oregon, Canada and Scotland.

Its networks FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.

FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

THE ROSTER

At FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

THE POSITION
Our roster has an opening with your name on it

We’re looking for a Content Designer to join our Flywheel UX and Design team in Atlanta or New York.  As a Content Designer on the Flywheel Product team you will collaborate closely with a multi-disciplinary team including Product, Product Design, UX Research, Engineering, Marketing, Commercial, and Analytics. The Flywheel team works on innovative new features and products while building upon existing experiences that our customers love, maintaining our best-in-class status. Through clear, expressive writing, content designers at FanDuel help build products and experiences that engage our fans, inspire trust, and are intuitive and easy to understand.

THE GAME PLAN
Everyone on our team has a part to play

What you’ll do

• Improve products through clear, compelling, and user-centered content: Collaborate with product designers to develop user stories and flows, create information architectures, and pair the right visual components with the right copy.
• Shape content strategy for new products and features: Collaborate with UX researchers, product managers, designers, marketing, and others to craft content strategy for new features. Align user and business needs using a strategic framework, ensuring consistency. Document user insights and design decisions throughout the project to maintain a clear vision and cohesive approach.
• Advocate for the user: Partner with UX research, product managers, and product designers to gather user insights to inform the design process and ensure that the user’s needs, opinions, behaviors, and motivations are represented in content strategies and other project documentation.
• Shape our design system: Raise the bar for clarity and consistency in all product content, by further developing our content design guidelines as part of our wider foundational design system.
• Strengthen our brand: Work closely with our marketing team to make sure the brand’s voice and tone is consistent throughout product and marketing content. Balance representing the brand with representing the user in your copy.
• Communicate and collaborate: Present your work with a focus on storytelling, articulating insights from UX research and framing your decisions with data-backed rationales. Engage in regular, open conversation within cross-functional teams to build trust in and respect for our work.
• Test, execute, and iterate: Help deliver products at every stage of the design process, beyond just handing off copy documents. Work closely with the research, product, and data teams to determine the performance of your work so you can iterate and improve product content.

THE STATS
What we're looking for in our next teammate

• You’re a strong writer with 3+ years of experience in a content design, content strategy, or UX writing role. You see your work through a design thinking lens and can offer a range of solutions for any given content design problem.
• You’ve contributed to some developed projects and can demonstrate both independent work and collaboration within those projects.
• You have advanced knowledge of spelling and grammar as well as an understanding of information architecture.
• You can make advanced and nuanced edits to writing guidelines, including building out new sections and structuring a style guide to accommodate growing and changing needs.
• You’re developing skills to evangelize content design within an organization.
• You understand how to grasp the full context of flow(s) when writing copy.
• You have knowledge of design and collaboration platforms such as Figma, and you can collaborate on user research projects and use findings to drive copy decisions.
• You can clearly communicate direction rationale to peers and wider teams.
• You’re a self-starter who’s comfortable leading content design impact and strategy for new products.

You’ll love this role if..

• You are passionate about crafting great solutions for our customers, whilst helping achieve business goals.
• You value collaboration and working alongside your colleagues to shape the best solution, but where required you are happy working on your own initiatives.
• You like the mix of working on the detail, as well as feeding in to and helping craft some of our wider design thinking projects.
• You are a sports fan (not required) or are curious and open to learning more about how sports fans engage with our products.

What to include in your application

• Your resume and any extra relevant info you think we should know
• A brief cover letter that tells us who you are and why you’re interested in a role at FanDuel
• A portfolio that includes at least one case study of a real-world project. We want to see how you’ve tackled a content design problem and turn insights into actions. If you have a portfolio with multiple examples, even better. Demonstrate your writing skills, product thinking, process, and communication skills. We’ve put together a blog post about what we look for in a case study. If you can’t share a case study with us, please let us know why so we can work something out.
• Any online profiles (e.g. Dribbble, Behance) or personal websites that you think we should see

PLAYER BENEFITS
We treat our team right

From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:

• An exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Career and professional development resources to help you refine your game plan for owning and driving your career and development
• Be well, save well and live well - with FanDuel Total Rewards your benefits are one highlight reel after another

FanDuel is an equal opportunities employer and we believe, as one of our principal states, “We Are One Team!”  We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.  We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance.  Having a diverse and inclusive workforce is a core value that we believe makes FanDuel stronger and more competitive as One Team!

The applicable salary range for this position is $102,000 - $134,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

#LI-Hybrid