Fliff

Community Manager

Remote

Full Time

#Operations

#Customer Experience

#Gaming

#Community Management

#Social Media

#Content Strategy

#Analytics

#Communication

Fliff is looking for a Community Manager

Full Time Mid-Level Remote Operations Customer Experience Gaming Community Management Social Media Content Strategy Analytics Communication English Remote work

Fliff unpacks sports gaming into social, free-to-play games for all types of sports fans. We've built a social sports gaming experience that allows users to compete for leaderboard positioning, to achieve badges and build their status within the game.

We are pioneering play-for-fun sports gaming, with our flagship social sportsbook experience that includes sweepstakes promotions and loyalty rewards. We provide sports fans with fun, engaging, and free-to-play alternatives to real money gaming.

Job Summary:

We are seeking a talented Community Manager to join our team in the sports gaming industry. The successful candidate will be responsible for building and managing our online community, engaging with customers and fans, and promoting our brand and products through social media and other channels.

Responsibilities:

Build and manage our online community, including social media channels, forums, and other online platforms

Engage with customers and fans, responding to inquiries and feedback, and fostering a positive and engaging community environment

Develop and implement social media and content strategies to promote our brand and products, and drive engagement and growth

Collaborate with other departments, such as marketing and product development, to ensure that our community engagement efforts are aligned with business goals and customer needs

Monitor and analyze social media and community metrics, and provide regular reports to management on community engagement, sentiment, and trends

Plan and execute community events, promotions, and campaigns to drive engagement and customer loyalty

Develop and manage relationships with key influencers and ambassadors in the industry, and leverage their networks to promote our brand and products

Stay up-to-date with industry trends, social media best practices, and emerging platforms and technologies, and make recommendations on new approaches to community engagement

Requirements:

Bachelor's degree in Marketing, Communications, Business Administration, or a related field

Experience in community management or social media marketing, preferably in the sports or entertainment industry

Strong communication and interpersonal skills, with the ability to engage with customers and fans in a positive and engaging manner

Knowledge of social media and community management tools and best practices, and experience with social media platforms such as Twitter, Facebook, Instagram, Discord and YouTube

Familiarity with social media and community analytics tools, and the ability to analyze data and derive insights from social media metrics

Strong writing skills, with the ability to create engaging and effective social media content, and adapt tone and style to suit different platforms and audiences

Creative and strategic thinker, with the ability to develop and execute effective community engagement strategies that align with business goals and customer needs

Flexibility to work hours inline with sporting events

Benefits:

Top tier compensation + benefits package

Flexibility to work remotely

Opportunity for professional growth in a dynamic and international environment

Informal, friendly and knowledge-sharing environment

An interesting and challenging job that allows you to explore paths to creating successful software solutions

We are a multinational company with our headquarters based in Philadelphia, and offices in New York, Austin, and Sofia, Bulgaria. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is welcoming and friendly, and the work that we do is always interesting and rewarding. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is:

Welcoming and Friendly

We want to reflect the diversity of the cities we serve. By creating an inclusive culture where everyone can thrive, we’ll make Fliff better for employees and customers alike.

Lively and Creative

We respect and value each other’s ideas, experience and expertise. There is no such thing as a bad idea; only ideas that are executed and ideas that are discarded after consideration.

Stimulating and Rewarding

We know bright minds love a challenge, and we understand your desire to see your hard work pay off. We’ll make sure your daily tasks align with your career ambitions as we grow together.

Equal Employment Opportunity Statement

Fliff is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Join Our Team!

If you're ready to be part of an exciting, innovative, and dynamic team, apply now to help shape the future of sports gaming with Fliff.

IMPORTANT NOTICE: The privacy and security of applicant information is paramount and we take fraud attempts very seriously. Please note that Fliff will never ask for payment or personal financial information during the application process. All of our legitimate job opportunities can be found on our official career site (https://www.getfliff.com/careers). Please be cautious of communications and links that come from non-company email addresses (@getfliff.com), social media messaging platforms or unsolicited phone calls.

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