Community Manager at Kandji

Kandji is the leading Apple device management and security platform, helping global enterprises transform devices into secure, productive endpoints through advanced automation. We are a high-growth company backed by top investors like General Catalyst and Tiger Global, and we are looking for a Senior Community Manager to cultivate and engage our growing network of IT and security professionals.

Responsibilities

• Design and implement comprehensive community strategies that build lasting relationships with IT and security experts.
• Plan and host a variety of online and in-person events, including meetups that encourage knowledge sharing and collaboration.
• Manage digital community initiatives to maintain consistent engagement and peer-to-peer learning.
• Partner with our marketing, product, and sales departments to ensure our community efforts support broader business objectives.
• Use feedback and data insights to refine our approach and identify new opportunities for community expansion.
• Create and maintain a content calendar that highlights user-generated discussions and educational resources.
• Monitor and report on key performance metrics to keep leadership informed on community health and sentiment.
• Build strong relationships with industry influencers and thought leaders to increase our visibility in the tech space.

Must-haves

• 5 to 7 years of professional experience in community management, event planning, or customer engagement, ideally within the SaaS or security sectors.
• Demonstrated success in executing both virtual and physical events.
• A deep understanding of community building principles and the ability to foster meaningful professional connections.
• Strong organizational skills with the ability to juggle multiple projects in a fast-paced environment.
• Excellent communication skills and a genuine passion for helping others succeed.
• Proficiency with online community platforms like Slack, Discord, or Reddit, as well as standard social media tools.
• A data-driven mindset and the ability to translate analytics into actionable strategy.
• A proactive, self-starting attitude toward nurturing and growing a community.
• Experience collaborating across different internal teams to reach shared goals.

Nice-to-haves

• Prior experience working within the IT or cybersecurity industry.
• A proven track record of managing influencer outreach programs.
• Experience scaling and managing communities in high-growth, fast-paced environments.

Benefits

• Comprehensive medical, dental, and vision insurance for you and your dependents.
• 401(k) plan with a 4% company match.
• Generous paid time off, including 20 days of PTO, 14 paid holidays, and 10 health and wellness days.
• Access to our annual Kandji Wellness Week in July.
• Equity compensation for all full-time employees.
• Paid parental leave and family medical leave.
• Mental health support through Modern Health, plus fertility benefits.
• Monthly utilities stipend and employee discount programs.
• On-site amenities including a fitness center, parking, and daily catered lunches.
• Opportunities for professional development and career growth within an inclusive, high-performing culture.