Community Health Worker, Rewards at Nuna

At Nuna, we are on a mission to make high-quality healthcare both affordable and accessible for everyone. We combine rigorous data analysis with modern technology and genuine compassion to solve some of the most pressing challenges in the healthcare industry. We are currently looking for a Senior Community Health Worker to join our team and help us launch an innovative behavioral health initiative that utilizes AI and behavioral economics to improve patient outcomes.

Responsibilities

• Provide educational support to members regarding preventative care, mental wellness, and behavioral health.
• Conduct proactive outreach to high-need members to help them reach their personal health goals.
• Perform thorough needs assessments and assist patients in addressing social determinants of health.
• Coordinate care by making referrals to medical and social resources and acting as a liaison between clients and service providers.
• Maintain accurate documentation of all patient interactions and organize relevant information efficiently.
• Manage relationships with local healthcare facilities and community organizations.
• Assist patients in using the Nuna app and provide direct feedback from the field to our product team.
• Support patients through a mix of in-person visits and virtual interactions via phone or video.

Must-haves

• Master’s degree in Social Work, Public Health, or equivalent professional experience.
• Strong proficiency in using technology for remote support and virtual communication.
• Excellent problem-solving abilities and a creative approach to overcoming healthcare challenges.
• Demonstrated cultural competency and a deep commitment to serving diverse or underserved populations.
• Strong organizational skills and the ability to work effectively in an independent, dynamic environment.
• Familiarity with the Greater Chicago area and its community resources, with the ability to travel within surrounding counties.
• A valid driver’s license and access to an insured vehicle.
• Fluency in English.

Nice-to-haves

• Current Community Health Worker certification.
• Prior experience conducting home visits or working with managed care populations.
• Direct experience working with Chicago Medicaid populations.
• Background in customer or client service roles.

Benefits

The salary range for this position is $72,000 to $85,500 per year. We also provide the following perks:

• Equity compensation.
• Life insurance.
• Paid time off.
• Hybrid work environment.