Dnc
Community Director
120k - 120k USD
Remote
Full Time
#Technology
#User Support
#Team Management
#Training Development
#Product
#Relationship Building
Dnc is looking for a Community Director
Full TimeManagerRemoteTechnologyUser SupportTeam ManagementTraining DevelopmentProductRelationship BuildingEnglishPaid time offDental insuranceMedical insurance401kRemote work
120k - 120k USD per year
We are looking for a dedicated Community Director to lead our team in providing essential data, tools, and strategic support to the Democratic ecosystem, including state parties and political campaigns. In this remote, full-time role, you will serve as a key leader within our technology division, ensuring our partners have the resources they need to succeed while fostering strong relationships across the organization.
Responsibilities
- Oversee and mentor a team of Community Analysts, setting a clear vision for the team's growth and individual professional development.
- Deliver high-quality user support by setting standards for our ticketing systems and ensuring our tools effectively meet user needs.
- Design and implement comprehensive training programs and curricula to upskill data teams across the country.
- Act as a bridge between our users and our product teams, using insights from the field to influence future product development.
- Cultivate and maintain deep partnerships with state parties, sister committees, and other key political organizations.
- Collaborate across technical and non-technical departments to improve workflows and maintain high standards of service.
Must-haves
- Proven experience in a management role, with the ability to adapt your leadership style to diverse team strengths.
- Deep familiarity with political data and technology tools, such as SQL, BigQuery, Data Studio, and VAN.
- A background in political campaigns or political technology.
- Strong experience in an externally-facing position where you served as a primary point of contact for users or customers.
- Excellent communication skills, specifically the ability to explain complex technical concepts to a variety of audiences.
- A commitment to Democratic values and a desire to contribute to the success of the party.
- Must be a U.S. citizen or U.S. green card holder due to federal campaign finance regulations.
Benefits
The starting salary for this position is $120,000 per year.
- Comprehensive medical and dental insurance for employees and their dependents.
- Generous paid time off, including federal holidays.
- Employer-matched 401k plan up to 5%.
- Remote work flexibility.
- Access to pre-tax flexible spending accounts and supplementary vision plans.
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