Communications Specialist at Hippo Insurance

Title: Communications Specialist

Location: Palo Alto, CA

Reporting to: Director, Corporate Communications

About Hippo:

Our mission is to deliver intuitive and proactive protection for homeowners, combining the power of technology with a human touch.

Hippo built the world’s first home protection platform. We believe that insurance should protect your home and the things you treasure with policies designed for modern lives and proactive protection that helps you care for your home. We aim to help you avoid issues before they become costly problems because the best claims experience is the one you don’t have. Simply put, Hippo exists to protect the joy of homeownership.

About This Role:

Hippo is looking for a Communications Specialist to help d that align with Hippo’s brand and business goals. This role offers a unique opportunity to participate in external and internal storytelling, giving you broad visibility into an evolving industry  and the chance to make a significant impact.

You’ll drive PR initiatives and storytelling that resonate with business, consumer, employee, and industry audiences. You’ll help craft pitches and thought leadership content and generate media interviews and speaker opportunities that lead to high impact coverage. Additionally, you’ll support internal storytelling and messaging, helping prepare meeting content and resources for employees. You’ll also track and report on the effectiveness of Hippo’s broader communication program.

As a key member of Hippo’s marketing team, you’ll actively contribute to brainstorming new approaches, shaping compelling narratives for various audiences, and ensuring communications strategies seamlessly integrate with overall marketing efforts.

About You: 

• A natural-born communicator.
• An excellent writer with experience creating compelling copy that matches Hippo’s brand and tone of voice.
• A creative thinker who can identify industry trends and topics to craft effective pitches.
• A cross-functional collaborator who can partner with design, product, marketing, legal, finance, and HR.

What You'll Do:

• Advance Hippo’s mission and business objectives through creative, data-driven storytelling and pitching media to drive coverage.
• Execute communications strategies, key company initiatives, including product launches, quarterly earnings, and industry events.
• Support Hippo’s communications directors and manage comms projects across the marketing team.
• Identify, research and create unique story angles that proactively insert Hippo into relevant conversations.
• Ideate and own the development of blog posts, press releases, talking points, FAQs, and media lists.
• Track, measure, and report on the impact of communications initiatives and generate a monthly internal newsletter using monitoring tools.

 Must Haves: 

• 2+ years of communications experience in-house or at an agency working  with D2C tech or B2B clients, preferably within a regulated industry.
• Exceptional writing and communication skills with the ability to craft clear, engaging messages and confidently pitch both internally and externally.
• Experience contributing to cross-functional projects and collaborating across teams.
• Highly organized, deadline-driven, and adaptable to a fast-paced environment.
• A true team player—comfortable taking on both big and small tasks, eager to contribute to a fast-paced marketing team and company.
• Excellent project management skills, with a sharp attention to detail and the ability to juggle multiple initiatives simultaneously.

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP).
• Equity - This position is eligible for equity compensation.
• Training and Career Growth - Training and internal career growth opportunities.
• Flexible Time Off - You know when and how you should recharge.
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers.
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees.

The SF Bay Area base pay range for this role is $67,350 - $112,250. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands. 

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. 

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.