Comfort Communications Specialist
63k - 106k USD
Remote
Full Time
#Marketing
#Insurance
#Communications
#Braze
#CRM
#Campaign Management
#Written Communication
#Verbal Communication
#Brand
#Cross Functional Collaboration
#Content Review
At Gravie, we are dedicated to transforming the health benefits landscape for small and midsize businesses. Our team is composed of industry veterans and diverse thinkers who are passionate about creating a more equitable and sustainable future for employer-sponsored insurance. We pride ourselves on a culture that is non-hierarchical and merit-driven, where we value authenticity and high-performance collaboration. With customer satisfaction rates significantly higher than the industry average, we are looking for individuals who are energized by putting consumers first and making a tangible impact.
About the Role
We are looking for a Senior Comfort Communications Specialist to join our team in a full-time, remote capacity. In this role, you will be responsible for scaling our communications infrastructure to better support our member experience and educational initiatives. You will work closely with our Product and Member Marketing leadership to manage CRM workflows, execute engagement campaigns, and ensure that all collateral aligns with our brand standards. This is a high-impact position designed for someone who thrives on clarity, consistency, and operational excellence.
Key Responsibilities
- Manage and execute member-engagement campaigns, including launch, monitoring, and performance optimization.
- Oversee the review and coordination of communications with external partners to ensure brand and tone alignment across all assets.
- Conduct thorough audits of member and employer-facing materials to maintain accuracy and update content based on product or plan changes.
Requirements
To be successful in this role, you should possess a strong background in marketing operations and communications. We are looking for the following qualifications:
- At least 3 years of experience in communications, marketing operations, or CRM campaign support.
- Proficiency with CRM software, specifically Braze or comparable platforms, and digital marketing workflows.
- Exceptional written and verbal communication skills, with a sharp eye for editing and brand consistency.
- Proven ability to manage cross-functional projects and organize multiple inbound requests while meeting strict deadlines.
- Familiarity with health benefits or regulated industries is considered a plus.
Location
This position is remote and can be performed from anywhere.
Compensation and Benefits
The annual salary range for this position is $63,375 to $105,625. We offer a comprehensive total rewards package designed to support your professional and personal well-being, including:
- 401k program.
- Generous paid time off.
- Maternity and paternity leave.
- Tuition reimbursement.
- Remote work flexibility.
