Collection Strategy Support Specialist at FLOW

We are currently looking for a Senior Collection Strategy Support Specialist to join our team in Ukraine on a contract basis. Our organization focuses on optimizing complex financial processes, and we pride ourselves on maintaining highly efficient database systems to support our operations. In this on-site role, you will play a vital part in refining how we interact with our data and communicate with our stakeholders.

Key outcomes

• Oversee the implementation and ongoing management of collection strategies within our databases to maximize operational efficiency.
• Perform daily monitoring to ensure our communication logic functions exactly as intended.
• Verify that all strategy executions are carried out accurately and in accordance with our standards.
• Take ownership of the analysis and management of our SMS and email dispatch programs.
• Work closely with our IT department to coordinate technical requirements and resolve system challenges.

Requirements

To be successful in this position, you should have a strong background in technology and strategy development. We are looking for an individual who possesses the following qualifications:

• Extensive experience in database management and the ability to navigate complex data structures.
• Proven expertise in developing and executing communication strategies across digital channels.
• Technical proficiency in managing high-volume SMS and email campaigns.
• The ability to bridge the gap between business strategy and technical implementation.
• Professional fluency in English to facilitate clear collaboration with our team.

How to apply

If you are interested in this opportunity and believe your skills align with our needs, we invite you to submit your application for consideration. We look forward to reviewing your background and discussing how you can contribute to our team.