Cloud Systems Engineer at mParticle

At mParticle, we help hundreds of global brands turn their data into actionable insights through our leading customer data platform. Our streaming architecture empowers businesses to create personalized, adaptive experiences for their customers across every device. We take pride in being recognized as one of Crain’s 100 Best Places to Work in New York City and a Wealthfront Career Launching company. We are currently looking for a talented professional to join our global production engineering team, specifically someone based in Lithuania who can work during local day-shift hours.

What is this role?

We are seeking a Cloud Systems Engineer to join our team on a full-time, remote basis. This is a mid-level position designed for someone who thrives in a dynamic environment and wants to make a significant impact on our production operations. Please note that for this specific opening, we are only considering candidates currently located in Lithuania.

What will you do?

• You will maintain, monitor, and improve the performance and availability of our 24/7 production environment, which includes our networks, servers, and databases.
• You will take charge of incident management by identifying root causes for critical issues, drafting incident reports, and communicating effectively with the team.
• You will participate in an on-call rotation to provide hands-on support during service transitions, outages, or other emergencies.

What makes you a great fit?

To succeed in this role, you should have at least three years of experience in 24/7 production operations and a strong background in managing secure environments. We are looking for someone with the following skills and qualifications:

• Strong proficiency with AWS services like EC2, ECS, and S3.
• At least two years of experience with Linux server administration across various distributions.
• Intermediate skills in scripting, such as Bash or Python, and SQL.
• Experience with monitoring and analytics tools like Datadog, Sumologic, or AWS CloudWatch.
• Familiarity with technologies including Docker, Kubernetes, Vagrant, and Ansible.
• Excellent verbal and written English communication skills.
• A Bachelor’s degree in Computer Science or Engineering, or equivalent professional experience.

What's in it for you?

We are committed to fostering a diverse and inclusive workplace where everyone is treated with empathy and sincerity. As a member of our team, you will enjoy the following benefit:

• The flexibility of remote work.