Cloud Operations Engineer at Neo4j

Are you ready to shape the future of data and help the world make sense of complex relationships? At Neo4j, we are the leading graph intelligence platform, powering the next generation of AI systems and intelligent applications for 84 of the Fortune 100. We are a company with a Swedish soul and Silicon Valley roots, and we are looking for passionate individuals to join our team as we continue to disrupt the database industry.

What you bring

As a Senior Cloud Operations Engineer, you will play a vital role in our Cloud Managed Services team by ensuring our customers maintain high availability and performance across their production environments. This is a full-time, remote position based in India. Your primary responsibilities will include the following:

• Managing and monitoring customer Neo4j database environments while participating in an on-call rotation to resolve infrastructure incidents.
• Automating and improving operational processes, such as deployments and upgrades, to increase overall efficiency.
• Troubleshooting complex cluster issues across multiple regions and cloud providers, including AWS, Azure, and Google Cloud.

Requirements

We are looking for a candidate with at least 5 years of experience in cloud infrastructure administration and a solid background in Computer Science or a related field. You should possess command-level fluency in Linux environments, specifically with distributions like RedHat, CentOS, or Amazon Linux. Success in this role requires strong analytical skills to perform diagnostics and tuning, along with the ability to collaborate effectively across internal teams and with our customers. While not strictly required, experience with tools like Ansible, Terraform, Kubernetes, Prometheus, and Nagios is highly desirable, as is a Neo4j Certified Professional certification. We value detail-oriented professionals who thrive in fast-paced environments and possess excellent communication skills in English.

What we offer

Joining Neo4j means becoming part of one of the fastest-scaling technology companies in the industry, backed by significant funding and a global community of users. We are committed to an inclusive and equitable workplace where your contributions are valued and your potential is supported. Our benefits include:

• The flexibility of remote work.
• The opportunity to work with a proven, market-leading graph intelligence platform.
• A collaborative culture that prioritizes innovation, inclusivity, and professional growth.

How to Apply

If you are excited about the prospect of working with cutting-edge graph technology and helping our customers succeed, we would love to hear from you. Please submit your application to join our team. We encourage candidates from all backgrounds to apply, even if you do not meet every single qualification listed, as we are dedicated to building a diverse and talented workforce.