Client Success Manager
On-site
Full Time
#Solutions
#Client Success
#Software
#Microsoft Office
#Client Management
#Sales
#Technical Aptitude
We bring together exceptional talent to deliver outstanding software solutions. Our growth has been remarkable, with a 60% increase in 2021 and 94% in 2022. Recently, we joined forces with Insight, a Fortune 500 company and a global leader in systems integration. With ambitious growth plans and a portfolio of cutting-edge projects, there has never been a better time to join our team in Moldova.
What is this role?
We are looking for a Senior Client Success Manager to join us on a full-time, on-site basis. This is a key position for someone who thrives on building relationships and driving value for clients within a complex, fast-paced environment.
What will you do?
- Lead the adoption of our Cloud solutions by consistently demonstrating value to your assigned accounts, which helps secure renewals and uncovers new business opportunities.
- Collaborate with internal teams to ensure a seamless onboarding experience, while proactively identifying up-selling and cross-selling potential during client interactions.
- Anticipate client needs and challenges by nurturing long-term relationships and educating users on the benefits of new product features and service enhancements.
What makes you a great fit?
To succeed in this role, you should bring a strong background in selling Cloud and productivity solutions. We value candidates who possess the following:
- A proven track record of driving client success and navigating complex client environments.
- High proficiency in both English and French, as you will be communicating with diverse stakeholders.
- Solid technical aptitude and a genuine interest in learning the functional capabilities of our Cloud platforms.
- Full competency with the Microsoft Office suite, including Outlook, Excel, and Word.
- A collaborative mindset with the ability to work across internal teams to ensure a world-class experience for our customers.
What's in it for you?
Joining our team means becoming part of a Fortune 500-backed organization with a focus on innovation and professional development. You will work on high-impact projects that challenge your skills and provide opportunities to grow your career alongside some of the best talent in the industry.
