Client Success Manager at Blueberry Pediatrics

Are you passionate about transforming the way families experience pediatric care? At Blueberry, we are on a mission to turn every living room into a personal urgent care clinic. By blending home exam kits with 24/7 access to AI-enabled pediatricians, we provide near-instant, high-quality medical support that reduces costs and improves health outcomes. We are looking for a dedicated professional to help us scale this vision and ensure our partners receive the best possible service.

What you bring

As a Senior Client Success Manager, you will serve as the primary advisor and single point of contact for our health plan and employer partners. This is a full-time, remote position based in the United States that requires a blend of strategic consulting and commercial sales expertise. You will own the entire post-sale relationship, ensuring our clients see the immense value in our model while driving growth across their populations.

• Drive member activation and engagement to ensure our services reach the families who need them most.
• Protect and grow our accounts by managing retention, reducing churn, and identifying opportunities for expansion into new states or populations.
• Act as a cross-functional leader who keeps internal teams and client stakeholders accountable to shared goals and improvement plans.

Requirements

We are looking for a candidate with at least seven years of experience in account management, client success, or strategic consulting. You should have a proven history of managing enterprise-level relationships, specifically within the healthcare or payer space. We value individuals who are comfortable leading commercial conversations and have a track record of expanding existing accounts. You must be fluent in English and possess the ability to thrive in a fast-paced, high-growth environment where you can balance high-level strategy with daily operational needs. A deep understanding of value-based care models and clinical outcomes is a significant advantage.

What we offer

We provide a competitive base salary ranging from $100,000 to $140,000, which is determined by your specific experience and location. In addition to this base, you will be eligible for a performance-based bonus tied to key success metrics. Our benefits package includes the following:

• Equity compensation to ensure you share in our long-term success.
• The flexibility of a fully remote work environment.

How to Apply

If you are ready to help us redefine pediatric healthcare and manage high-impact partnerships, we would love to hear from you. Please submit your application through our official job board to start the conversation. We look forward to reviewing your background and discussing how your skills can help us grow.