Client Success Account Executive, Regulated Accounts at apiphani

Apiphani is a technology-enabled managed services firm focused on transforming the support of mission-critical enterprise workloads. As a rapidly expanding organization, we prioritize a culture of inclusivity and belonging, believing that diverse perspectives are the foundation of true innovation. We are currently seeking a senior-level Client Success Account Executive to join our team in the Washington D.C. area. This is a full-time, on-site position for a U.S. citizen residing within the United States who is ready to take ownership of strategic relationships within the regulated commercial and public sectors.

Key outcomes

• Act as the primary point of contact for your assigned accounts, ensuring high levels of client satisfaction and long-term engagement.
• Identify and pursue opportunities to expand our service footprint by providing strategic consulting and innovative solutions.
• Partner with our Service Delivery, Enterprise Transformation, and Client Success teams to align business objectives and provide a unified vision to leadership.
• Create and execute comprehensive account plans that address specific client goals, regulatory requirements, and our own strategic targets.
• Maintain a deep understanding of client operations and compliance landscapes to position our services effectively.
• Manage financial health by overseeing revenue and margin forecasts, ensuring accurate PO coverage, and maintaining CRM data integrity.
• Coordinate with the finance department to guarantee invoicing accuracy and contract compliance.
• Lead executive-level business reviews, manage contract renewals, and facilitate high-level proposals with precision.
• Serve as a trusted advisor to client executives, fostering deep partnerships and mutual success.

Requirements

• Over 10 years of professional experience in enterprise account management, technology sales, or consulting.
• A bachelor’s degree in business, information systems, or a related field.
• Proven success in building and maintaining relationships with senior executives within complex, regulated environments.
• Experience working with or selling to public sector organizations or highly regulated commercial industries.
• Strong commercial acumen, including the ability to influence C-suite stakeholders and brief executive leadership or boards.
• Familiarity with enterprise delivery models, such as ITIL, and experience with major ERP systems like SAP.
• Exceptional organizational skills, a detail-oriented mindset, and the ability to work as a self-starter.
• Fluency in English.

Preferred qualifications

• An MBA is preferred for this role.

Compensation

The base salary for this position ranges from $125,000 to $185,000 USD. We offer a comprehensive benefits package, which includes:

• Medical, dental, and vision insurance with 100% of premiums paid for employees and 50% for dependents.
• Life and disability insurance fully covered for employees.
• A 401k plan with a 3% company contribution, requiring no employee match.
• Tuition reimbursement of up to $50,000 annually.
• Participation in our Employee Stock Options Plan.
• Access to an Employee Assistance Program, legal assistance, and supplemental insurance options like accident and critical illness coverage.
• Generous time off, including up to 6 weeks of paid time off, 2 weeks of sick leave, and 12 weeks of parental leave.

How to apply

If you are a dedicated professional looking to make an impact within a growing, mission-driven team, we invite you to apply. Please submit your credentials through our formal application portal to begin the process.