Business Process Engineer at Ozow

At Ozow, we are redefining the landscape of digital payments across South Africa and beyond. As a rapidly growing fintech leader, we are committed to making financial transactions more secure, accessible, and convenient for everyone. We pride ourselves on a culture that celebrates innovation, diversity, and the relentless pursuit of excellence. We are currently looking for a Senior Business Process Engineer to join our team on a full-time, on-site basis. This is a hands-on engineering role where you will act as a catalyst for efficiency by building robust automation solutions and integrating complex systems to help our business scale.

Responsibilities

• Design, develop, and deploy scalable automation services and micro-applications using C# and Python to replace manual workflows across various departments like finance, operations, and compliance.
• Architect intelligent systems by integrating internal and third-party platforms through APIs, webhooks, and event-driven services, while leveraging LLMs and generative AI to streamline knowledge-intensive tasks.
• Partner with cross-functional teams to identify high-impact automation opportunities, map existing processes, and prototype new solutions that improve operational performance and reduce friction.

Requirements

• A Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
• At least 4 years of professional experience as a software developer, automation engineer, or process automation specialist.
• Strong proficiency in C# as your primary language, with secondary expertise in Python.
• Proven ability to integrate business systems via RESTful APIs and experience working with cloud-native tools such as AWS Lambda or Azure Functions.
• Exposure to AI and LLM technologies, including prompt engineering, vector search, and retrieval-augmented generation.
• Solid understanding of DevOps practices, including version control and CI/CD pipelines.

What we offer

We are dedicated to supporting our team members both personally and professionally. As part of our commitment to your well-being and growth, we provide the following benefits:

• Comprehensive medical insurance coverage.
• Generous paid time off to ensure you have a healthy work-life balance.
• A dedicated learning budget to support your ongoing professional development.
• Regular company retreats to foster team connection and collaboration.
• Flexibility through remote work options where applicable.