Business Insights Manager at Luno

At Luno, we are on a mission to make cryptocurrency accessible, secure, and easy to understand for everyone. Since 2013, we have helped millions of people across more than 40 countries invest in crypto by prioritizing transparency and rigorous security standards. We are looking for a Business Insights Manager based in South Africa to join our team on a full-time, hybrid basis. You will lead a talented group of analysts and engineers, helping them build the data products that empower our product, commercial, financial, and compliance teams to make informed, data-driven decisions.

What you'll be doing

• Build and nurture a high-performing team by hiring, coaching, and developing talent while setting clear expectations to ensure everyone thrives.
• Manage a high-impact project roadmap that balances immediate business needs with long-term foundational goals for our self-service data platform.
• Collaborate across the organization to understand complex requirements and guide the selection of technologies, such as Databricks and Looker, to maintain a trusted and governed data environment.

What you'll bring

We are looking for a leader who is passionate about people and data. You should have a strong background in data intelligence and a proven ability to deliver results through others. Your toolkit should include:

• At least 5 years of experience in a data or business intelligence function, including a track record of leadership and team development.
• Deep expertise in data engineering, data analysis, and data warehousing.
• Strong stakeholder management and strategic planning skills, with the ability to communicate technical concepts to a variety of audiences.
• Proficiency in using modern data tools like Databricks and Looker.
• Fluency in English and a collaborative, commercial mindset that helps you navigate ambiguity with a positive attitude.

What you'll get

We offer a supportive environment that values your growth and well-being. As part of our team, you will enjoy the following benefits:

• Flexibility through our hybrid and remote work policy.
• Comprehensive medical insurance to support your health.
• A dedicated learning budget and access to professional development platforms.
• Paid time off, including additional leave options and specific support for primary caregivers and pet owners.
• A vibrant company culture featuring regular social events and community classes.