Business Development Support Executive at Swiss IT Security Group AG

We are looking for a detail-oriented and customer-focused Business Development Support Executive to join our team at SITS | Traxion. As the Benelux leader in Identity and Access Management, we have been delivering top-tier consulting services since 2000. With over 100 specialists representing 16 nationalities, we are dedicated to enhancing cyber resilience for clients in sectors ranging from healthcare and finance to government. By joining us, you will become part of a collaborative culture that values continuous growth and innovation while working on high-impact projects that secure digital identities across Europe.

What is this role?

This is a mid-level position offered as a contractor role based in the Netherlands. You will work in a hybrid capacity, balancing your time between home and our office in Waardenburg. This role is designed for someone who thrives on supporting sales operations and ensuring our internal processes run efficiently to support our broader business goals.

What will you do?

• Order Processing: You will manage the full lifecycle of an order, from the initial quote and entry to tracking and final documentation.
• Customer Support: You will act as a primary point of contact for our clients, providing them with accurate information regarding our products, services, and active orders.
• CRM and Data Management: You will maintain precise customer records within our systems and prepare regular reports to help the sales team track their progress.

What makes you a great fit?

To succeed in this role, you should have 1 to 3 years of experience in sales support, customer service, or a similar business development function. We are looking for someone who is fluent in both Dutch and English, as you will be communicating with a variety of stakeholders. You should be comfortable using Microsoft Office applications, and experience with Afas is highly preferred. Above all, we value candidates who are organized, possess strong interpersonal skills, and maintain a positive, independent approach to their work.

What's in it for you?

We are committed to a healthy work-life balance and offer a variety of perks to support your professional and personal well-being:

• A 12-month contract with the potential for growth.
• Flexible working hours and a dedicated home office setup budget.
• A generous leave policy, including 30 days of annual leave.
• A flexible training budget and dedicated hours for your professional development.
• Access to a private pension scheme and travel support, such as an NS business card or mileage reimbursement.
• A variable sales bonus to reward your contributions.
• Regular social events to connect with your colleagues.