Business Development Recurring Revenues Customer Success Coordinator at SprintRay

SprintRay is a forward-thinking company dedicated to transforming digital dentistry. Since 2014, we have focused on creating advanced and user-friendly solutions that solve the most pressing challenges for our customers. We operate as a globally diverse, high-performing team that values entrepreneurial spirit and innovative problem-solving. We are currently seeking a Senior Business Development Recurring Revenues / Customer Success Coordinator to join our team in Weiterstadt, Germany, on a full-time, on-site basis. In this role, you will help us expand our impact by driving the adoption of our workflows and fostering strong, lasting relationships with our clients.

Responsibilities

• Develop and execute comprehensive strategies to increase customer adoption of our digital workflows, including resin, training, and design services across the EMEA region.
• Lead the coordination of our inside sales partners, beginning with operations in Germany and the UK, while utilizing Salesforce CRM to manage lead qualification and automation.
• Collaborate with our marketing, resin, and cloud design teams to create effective go-to-market campaigns and tailor our solutions to meet the specific needs of our European customers.

Requirements

• At least 5 years of professional experience in growth, customer success, or business development within a scaling organization.
• A Bachelor’s or Master’s degree in business, sales, or a related field.
• Direct experience in the dental or digital dentistry industry, including work with direct or channel sales.
• Proven leadership experience, particularly in managing inside sales teams.
• Strong proficiency in CRM software, account management systems, and sales performance metrics.
• Exceptional negotiation and problem-solving skills, with a track record of addressing customer needs effectively.
• Fluency in English and German is required, and proficiency in French is considered a significant advantage.
• The ability and willingness to travel as the business requires.

What we offer

• A dynamic and challenging environment where you have the autonomy to implement your own ideas and grow professionally.
• The opportunity to work within a flat hierarchy that prioritizes open communication and rapid decision-making.
• A modern office location in Weiterstadt featuring access to a gym, restaurant, and daycare facilities.
• Flexible hours to support a healthy work-life balance.
• Access to ongoing training, professional development opportunities, and a supportive team culture.
• Complimentary snacks and drinks provided in the office.