Business Analyst at Riverflex

Business Analyst – IAM Transformation

Interim | Remote (UAE-based) | 6-month contract with option to extend

Our client, a major European retailer undergoing a large-scale Identity & Access Management (IAM) transformation, is strengthening identity governance, modernising authentication and authorisation mechanisms, and building scalable identity processes across the enterprise. Within this programme, regional enablement teams drive alignment between local operations and global platform teams - ensuring structured planning, readiness, and delivery across all IAM workstreams.

You join as the dedicated Business Analyst for the Belgium & South-East Europe (BeSEE) regional enablement team. You own the structuring, documentation, and planning preparation for this region's IAM transformation activities - translating programme milestones into actionable breakdowns and ensuring regional inputs are collected, consolidated, and aligned with the broader programme roadmap. This is an analysis and structuring role, not a delivery execution position.

About Riverflex

Riverflex was founded in Amsterdam and London in 2018, eventually growing into a global team of consultants united by a mission to help courageous leaders drive transformative change. Today, we offer an integrated service through three service pillars: strategy and transformation consulting that Creates Change, talent services that Build Teams, and business-accelerating products that Augment Intelligence. For more information, visit www.riverflex.com.

Responsibilities

Milestone Activity Breakdown & Planning

• Translate programme roadmap milestones into structured activity breakdowns for the BeSEE region, covering technology, process, communication, and target operating model dimensions.

• Structure activities using standardised programme templates and translate them into Jira planning structures (Features, Epics, Stories) to support team planning cycles such as PI planning.

• Maintain alignment between the programme roadmap and Jira planning structures for BeSEE deliverables.

Input Collection & Stakeholder Alignment

• Coordinate the collection of inputs from the BeSEE regional enablement team, global enterprise platform teams, HR platform teams, and IAM platform teams.

• Consolidate received inputs into clear milestone activity breakdowns, including responsibility assignment and due dates.

Process Documentation & Change Support

• Support documentation of current-state (IST) and future-state (SOLL) processes using standardised templates.

• Contribute to IST vs SOLL delta analyses across BeSEE IAM workstreams.

• Support the preparation of documentation used in Organisational Change Management (OCM) activities for the region.

Communication

• Assist in preparing structured communication materials related to the BeSEE IAM transformation activities.

• Support communication initiatives driven by the regional enablement team and the central Transformation Management Office.

Job Requirements

• Bachelor's or Master's degree in Business Administration, Information Technology, or a related field.

• 3–5 years of experience as a Business Analyst in IT programmes or enterprise transformation initiatives.

• Proven experience working in complex, multi-stakeholder IT environments.

• Hands-on experience with Jira or equivalent planning tools.

• Strong analytical and structuring skills - you translate high-level milestones into detailed, actionable activity breakdowns.

• Confident stakeholder communication skills across regional and global teams.

• Fluent in English (written and spoken).

• Based in the UAE with the ability to work remotely and align with European time zones.

The following are a plus:

• Experience in Identity & Access Management programmes or cybersecurity-adjacent domains.

• Experience working within Agile delivery frameworks or PI planning environments.

• Experience supporting organisational change management activities.

Why This Role

This is a focused, high-impact engagement within a major enterprise IAM transformation at one of Europe's largest retailers. You operate as the single point of ownership for BeSEE regional planning and documentation - working at the intersection of global programme strategy and regional execution. The role suits a structured, analytically sharp BA who thrives in complex programme environments and wants direct visibility into a transformation shaping identity management across multiple markets.

Apply Now

Interested in this role? Submit your CV and a brief note on your relevant experience through the Riverflex website or reach out to our talent team directly.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, or disability. Even if you believe you do not tick all the aforementioned requirements for the role, we still encourage you to take the time to apply.