Business Analyst at Trip Ninja

Welcome to Trip Ninja. We are a global travel technology company dedicated to solving the complexities of the travel industry. Our mission is to make travel smarter and more accessible while helping travel companies increase their profit margins and providing travelers with significant savings. We are looking for a curious and committed Senior Business Analyst to join our team and help us improve the travel experience at scale. We value your time and have designed a transparent, streamlined hiring process that includes an initial 20-minute chat, a 60-minute interview, and a paid case study for final candidates.

What you'll be doing

• Collaborate with our Product Managers, the Chief Product Officer, and our Performance Improvement Squad to pinpoint opportunities in customer implementations through rigorous data analysis.
• Conduct deep research into market sizes and customer segments to provide the Product team with the insights needed to make data-driven decisions and shape our roadmap.
• Evaluate our current business processes to formulate new initiatives and work alongside internal stakeholders to define clear requirements and improve overall efficiency.

What you'll bring

To be successful in this role, you should possess a strong blend of technical expertise and business acumen. We are looking for the following qualifications:

• At least 4 years of experience in an analyst role or a similar capacity.
• A bachelor’s degree in commerce or a related field.
• Proficiency in SQL and other forms of data manipulation.
• Hands-on experience with PowerBI, AWS Quicksight, or similar business intelligence tools.
• Excellent communication skills, both verbal and written, along with the ability to create detailed reports and deliver compelling presentations.
• Strong problem-solving skills and the ability to work independently under pressure to meet deadlines.

What you'll get

We are a remote-first company that prioritizes flexibility and employee well-being. As a member of our team, you will receive the following:

• 100% remote work environment with the ability to work from abroad for up to 2 months per year.
• A flexible work schedule designed to accommodate your personal needs.
• 4 weeks of vacation time, as we believe taking personal time is essential.
• Comprehensive benefits, including RRSP matching and parental leave.
• Dedicated 10% time for self-led learning and the exploration of new skills.
• The opportunity to solve challenging problems within the travel industry in a supportive, diverse, and inclusive environment.