Business Analyst II at Zinnia

At Zinnia, we are dedicated to transforming the insurance industry by simplifying how products are bought, sold, and administered. By merging intuitive enterprise technology with deep data insights, we support a vast network that includes over 100 carriers, 2,500 distributors, and 500,000 active agents. Our portfolio features market-leading solutions such as SmartOffice, AnnuityNet, and the Policygenius marketplace, all designed to help people better protect their financial futures. We are currently looking for a seasoned Business Analyst II to join our team in India on a full-time, on-site basis to help us continue this mission.

Key outcomes

• Partner with cross-functional teams to capture and document comprehensive business requirements.
• Author precise functional specifications, requirement documentation, and user interface guides.
• Act as the primary bridge between business stakeholders and our development and QA teams to ensure clarity and alignment.
• Conduct thorough gap analysis to compare client needs against existing product features.
• Support the quality assurance process by reviewing test cases and participating in acceptance and random software testing.
• Manage the lifecycle of software issues, ensuring they are tracked, reported, and resolved promptly.
• Facilitate user training sessions to ensure product functionality is well understood.
• Collaborate with project management to document change requests and maintain delivery timelines.

Requirements

• A bachelor’s degree in business administration, information technology, or a related field.
• Eight to ten years of professional experience in the software industry, specifically serving as a business analyst within the insurance domain.
• Proven ability to elicit requirements through workshops, JAD sessions, and detailed analysis.
• Expertise in translating high-level concepts into detailed specifications, including business process flows, wireframes, prototypes, and use cases.
• Strong proficiency in technical documentation and the ability to reconcile conflicting information from multiple sources.
• Exceptional communication skills, with the ability to engage professionally with executives, subject matter experts, and diverse client groups.
• A detail-oriented mindset with the organizational skills necessary to manage multiple priorities effectively.
• Fluency in English.

How to apply

If you are a collaborative professional who is eager to contribute to the future of insurance technology, we invite you to apply for this position. Please visit our company careers page to complete your online application. We are an equal opportunity employer and value the diverse perspectives that every team member brings to our organization.