Benefits Coordinator
78k - 78k USD
On-site
Full Time
#Human Resources
#Benefits Administration
#HRIS
#Google Suite
#Communication
#Organizational Skills
A little about us… Kidango (kidango.org) is an early learning nonprofit committed to setting every child on a path to thrive in kindergarten and in life. We believe that all children can reach their full potential if they and their families have access to the right opportunities and resources. As the largest child care provider in the San Francisco Bay Area, we provide thousands of children, especially those from low-income families, with safe, healthy, nurturing environments and relationships. Through our policy work, we aim to take our expertise beyond the children and families that we serve, and drive change in early childhood education at the local, state and federal levels. Our goal is to make sure all children have the social, emotional, and academic skills they need to learn, grow and realize their potential.
About The Role
Reporting to the Benefits Manager, the Benefits Coordinator supports the administration of Kidango’s comprehensive benefits program and open enrollment process with general administrative and clerical duties. Key responsibilities include serving as a starting point of contact for all benefits inquiries, processing enrollments and changes, tracking cases and deadlines, responding to benefits information requests from various agencies, and managing benefits related records.
What You’ll Be Doing
- Provides clerical and administrative assistance with departmental functions related to benefits programs.
- Serves as starting point of contact for benefits and manages calls, mail, email boxes and in-person inquiries regarding benefits and associated administrative procedures.
- Educates and informs staff regarding benefits plan features, eligibility, enrollment, and changes.
- Intakes, enters, and tracks cases in various electronic systems and/or spreadsheets.
- Processes benefits enrollments and changes in the HRIS and vendor systems.
- Completes benefit verifications and requests from employees, agencies, vendors, and carriers.
- Supports the administration of the annual open enrollment process.
- Processes timekeeping updates and status changes in HR systems for leaves of absences; ensures up to date benefits related information in all systems and databases.
- Coordinates and follows up with clients, vendors, and carriers on documentation, paperwork, and due dates.
- Researches and responds to unemployment/disability insurance claims and employment information requests.
- Coordinates meetings, workshops; handles set up and logistics.
- Performs periodic audits of benefit files/records ensuring required documents are compiled and filed.
- Updates the Benefits Intranet site and prepares benefits communication for the HR Newsletter.
- Supports administering benefits orientation and resources for new hires.
- Verifies and processes benefits related invoices; ensures bills are paid and current.
- Generates and distributes standard reports as needed; compiles records, data, and files for benefits audits.
- Distributes mail and orders/maintains supplies and equipment for Benefits department.
- Performs other duties as assigned.
Preferred qualifications
- Minimum of AA degree preferred or equivalent combination of training, education and experience to meet the requirements of the position.
- Previous experience in a benefits or HR coordinator or similar administrative role.
- Excellent verbal and written communication skills; excellent interpersonal skills; excellent organizational skills and attention to detail.
- Proficient in Google Suite to develop and update documents, spreadsheets, and presentations.
- Ability to work effectively and efficiently using a positive approach with a diversity of people.
- Able to maintain confidentiality.
- Must be able to work Kidango’s core work hours and work schedule as assigned by manager.
Additional Requirements
- Must pass a health screening and TB test
- Must pass background fingerprint clearance
- Valid Driver License
- Must be 18 years or older
- The ability to lift up to 30lbs may be needed during some job duties
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
Perks
- An opportunity to improve real lives, solve hard problems, and change the world
- Friendly, supportive, and adventurous environment with a team of engaged colleagues
- A comprehensive, industry-leading benefits package
- Opportunities to connect with and learn from colleagues and partners around the world
Drug-Free Workplace
We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Kidango makes all decisions involving any aspect of the employment relationship without regard to race, color, religion, age, gender, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects of application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions and privileges of employment.
EEO
A diverse and inclusive workplace where we learn from each other is an integral part of Kidango’s culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!
