Associate Product Manager at Poll Everywhere

We are looking for an Associate Product Manager to guide the planning and daily execution of our core web product at Poll Everywhere, a real-time audience engagement platform used by presenters to create interactive polls that connect with audiences instantly.

Responsibilities

• Partner with design, engineering, and QA to build features that delight users, attract new customers, and improve retention.
• Own project delivery and quality by meeting timelines, escalating issues promptly, and ensuring features are well received.
• Provide internal support and spot product interdependencies across a growing portion of the platform.
• Keep day-to-day web-team operations running smoothly with a focus on quality, clear communication, and on-time delivery.
• Write clear requirements, user stories, and acceptance criteria for design, engineering, and QA teams.
• Create, track, and adjust project timelines while raising concerns when delivery is at risk.
• Lead sprint ceremonies from both a product and project standpoint.
• Align with business and engineering stakeholders on goals and objectives.
• Collaborate with UX to design intuitive solutions that exceed user expectations and support business growth.
• Work with marketing to shape go-to-market plans and internal or external release communications.
• Conduct user acceptance testing and take part in release activities.
• Analyze post-launch results and share findings along with recommendations.
• Maintain and prioritize a backlog of quality issues using input from stakeholders.
• Review bugs from QA and customer enhancement requests to organize the backlog and escalate when needed.
• Collect metrics and support quarterly business reviews for the web product area.
• Contribute to quarterly roadmap planning by offering feedback on timelines, obstacles, and potential enhancements.

Must-haves

• 1–2 years of product management experience with at least one major feature shipped to customers.
• Strong execution skills to move projects from start to finish while removing blockers.
• Critical thinking to surface ambiguity, challenge assumptions, and clear obstacles for the team.
• Ability to prioritize across competing requests and identify dependencies within the product domain.
• Effective mediation and communication skills to balance multiple stakeholder needs and articulate customer problems precisely.
• Customer empathy that informs thorough requirements and anticipates user expectations.
• Strong written and verbal communication abilities.
• Data-driven mindset that validates decisions with evidence whenever possible.
• Fluency in English.

Nice-to-haves

• Experience in higher education as a teaching assistant, professor, or technology support team member.
• Hands-on experience working in an Agile environment that balances long-term planning with ongoing adaptation.

Benefits

• Fully remote work arrangement.