Hearsay Systems

Associate Product Manager

Hungary

Hybrid

Full Time

#Product

#Product Management

#Agile

#Scrum

#Product Lifecycle Management

#Design Thinking

#Lean

#user

#Stakeholder Engagement

Hearsay Systems is looking for a Associate Product Manager

Full Time Junior Hybrid Hungary Product Product Management Agile Scrum Product Lifecycle Management Design Thinking Lean user Stakeholder Engagement English Hybrid work

What are you looking for in your next company? An open, collaborative, and friendly culture? An opportunity to support a growing product line and see the impact of your work first-hand? A place to develop your skills, collaborate with cross-functional teams, and spearhead new features to market? If you’re ready to join a fast-paced, market-focused product team, we have some great things to talk about.

We’re looking for an Associate Product Manager to join our team who is eager to help navigate market needs and deliver valuable solutions to our customers.

When you join our team, you’ll have the opportunity to collaborate with every aspect of the business. From designers, product managers, and software engineers to sales, customer support, and clients - you’ll have the opportunity to engage and work with a multitude of teams as you help build the future of Hearsay. Your role will be to help solve for how our customers communicate and engage with clients to build stronger relationships and grow their business.

About Hearsay Systems

Founded in 2009, Hearsay Systems is the global leader in digital client engagement for financial services, trusted by leading financial firms including BlackRock, Charles Schwab, and New York Life. Our platform empowers over 260,000 advisors and agents to compliantly scale personalized customer engagements across social media (Facebook, LinkedIn, X, Instagram), websites, text, and voice.

In June 2024, Hearsay entered into a definitive agreement to be acquired by Yext (NYSE: YEXT)! The acquisition combines Yext’s industry-leading digital presence management platform with Hearsay Systems’ compliant engagement solutions. Now, brands will be empowered to manage all digital channels and touchpoints throughout the customer journey—from one single platform.

With globally distributed teams in North America, Europe and Asia, we are a tight-knit, dedicated team that passionately believes in our products, people, and culture.

About the role:

1-2 years of experience in a product management and/or emerging product owner role.

Work collaboratively with senior product management to help create product priorities and roadmaps for Hearsay Social.

Help define product requirements and manage these requirements from ideation to roadmap to launch.

Leverage product lifecycle management skills to help organize and prioritize work, collaborating with Engineering and Design in a scrum team model.

Participate in Agile ceremonies to help scrum teams achieve the set Sprint goals by prioritizing work and identifying dependencies.

Work cross-functionally with other Product, Design and Engineering teams and key stakeholders to identify dependencies and synergies.

Own the product metrics for Hearsay Social initiatives and features, monitoring key indicators to determine product health, usage, and impact for our users and Hearsay’s business.

Support the creation of product documentation and training materials to support product launches and updates

About you:

Developing skills to drive outcomes as a Product Manager.

Developing experience in product lifecycle management, familiarity with the Agile framework and Design Thinking methodologies.

Demonstrated experience in incorporating feature requests into product roadmaps, grooming and prioritizing a backlog, developing user stories and defining acceptance criteria.

Ability to work collaboratively with Engineering and Design in a “three in the box” model.

Developing skills in lean development, and Scrum practices and rituals.

Successful in interfacing with Go-To-Market teams and key stakeholders and helping management get to the crux of business problems to be solved.

Ability to work under pressure, meet deadlines, and handle multiple projects simultaneously.

Experience in engaging with customers and being a part product discovery sessions with outside stakeholders.

Understanding the importance of delighting the user and helping deliver tangible and measurable ROI to the buyer.

Strong organizational and communication skills.

It is a plus if you have:

Working experience with Design Thinking and/or Lean Product Development

Experience working with Social Media and/or Customer Engagement platforms

Experience bringing commercial SaaS products to market

Our commitment to diversity and inclusion: Hearsay values and welcomes diversity in all forms. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We encourage all qualified individuals to apply. If you need assistance, or a reasonable accommodation during the application and interview process, please contact us at: [email protected].

Hearsay Systems

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Associate Product Manager at Hearsay Systems