Associate Director Hosting Operations at Endpoint Clinical

Since 2009, Endpoint has been a leader in the life sciences industry, providing innovative interactive response technology to help pharmaceutical companies and sponsors achieve clinical trial success. Our proprietary PULSE platform is designed to optimize supply chains, reduce operational costs, and ensure that patients receive accurate dosing at the right time. With a global presence spanning the United States, Europe, and Asia, we are looking for a visionary leader to help us continue our mission of excellence.

Role at a glance

We are seeking an Associate Director of Hosting Operations to join our team in a full-time, remote capacity. This is a lead-level position reporting to our Senior Director of Hosting Operations. You will oversee our client-facing systems and applications, managing both our cloud operations and on-premise IT infrastructure teams to ensure our technology remains secure, reliable, and compliant with industry standards.

Your impact

• Provide technical leadership for our systems engineering and operations teams, ensuring all infrastructure and applications meet our high standards for quality and security.
• Manage the full lifecycle of our on-premise infrastructure and Azure cloud environments, including the development of infrastructure as code and deployment pipelines.
• Recruit, mentor, and coach a high-performing team, fostering a collaborative environment that encourages creativity and consistent productivity.

What you'll need

We are looking for a candidate who brings a wealth of experience and a passion for operational excellence. You should be fluent in English and possess the following qualifications:

• At least 8 to 10 years of professional experience in IT infrastructure development, Site Reliability Engineering, or DevOps.
• Deep expertise in managing cloud environments, SDLC orchestration, and automation tooling.
• A strong understanding of GxP standards and their application to clinical study systems.
• Proven ability to manage vendors, negotiate agreements, and keep complex development projects on track.
• Excellent problem-solving skills and the ability to thrive in a fast-paced, entrepreneurial environment.
• A bachelor’s degree or equivalent practical experience.
• Willingness to participate in 24x7 on-call production support as needed.

Perks and compensation

We value the well-being of our team members and are proud to offer the following benefit:

• Remote work flexibility.