Asset Management Specialist at Centria Healthcare

Position Summary

The Asset Management Analyst is responsible for the complete lifecycle management of assets within the organization. This includes procurement, deployment, maintenance, tracking, and retirement of all assets. The ideal candidate will have a strong understanding of asset management principles, experience with JAMF and preferably Blue Tally or similar asset management software, and excellent organizational and communication skills.

Success Measures

Success measures include adherence to Centria policies, flawless execution of tasks, a timely, positive customer service experience for team members, and a high level of compliance. Success also includes meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics. 

Duties and Responsibilities

This role is in office 5 days per week in Farmington Hills, MI.

Asset Tagging and Tracking:

• Develop and maintain a comprehensive inventory of all assets, including device details, serial numbers, assigned users, and locations.
• Implement and manage an asset tagging system to physically identify and track assets.
• Utilize JAMF and/or Blue Tally to maintain accurate records of asset assignments, deployments, and maintenance of asset history.

Packaging and Shipment:

• Develop standardized packaging procedures for new and repaired assets to ensure safe transportation.
• Coordinate and manage the shipment of assets to users, including the selection of appropriate shipping methods and carriers.
• Maintain accurate records of all shipments and deliveries.

Delivery and Collection:

• Oversee the delivery of assets to end-users, ensuring proper setup and configuration.
• Manage the collection of assets from users who are leaving the organization or no longer require the device.
• Ensure data security during the collection process, including data wiping and device reset.

Disposition:

• Develop and implement procedures for the responsible disposal of retired assets, including data sanitization and environmentally friendly recycling or resale.
• Maintain records of all disposed assets.

Ordering and Procurement:

• Forecast asset needs based on user demand and organizational growth.
• Manage the procurement process for new assets, including vendor selection, price negotiation, and order fulfillment.
• Maintain accurate records of all purchase orders and invoices.

Maintenance and Support:

• Collaborate with the IT support team to troubleshoot and resolve asset-related issues.
• Manage the repair and maintenance of assets, including coordinating with vendors and tracking repair status.
• Ensure assets are updated with the latest software and security patches using JAMF.

Software and Security:

• Utilize JAMF to manage device configurations, security settings, and app deployments.
• Ensure compliance with organizational security policies and industry best practices for mobile device management.

Reporting and Analysis:

• Generate regular reports on asset inventory, usage, and maintenance.
• Analyze asset data to identify trends, optimize asset utilization, and inform procurement decisions.

Compliance with Centria’s Code of Conduct, policies and procedures, and Federal and State laws.

Responsibility of reporting violations of Company policies or the Code of Conduct.

Qualifications

Education 

• Bachelor's degree in Information Technology, Business Administration, or related field; or relevant experience required

Work Experience

• Proven experience in asset management, preferably with a focus on mobile devices.
• Strong understanding of iPad hardware and software, including iOS and iPadOS.
• Hands-on experience with JAMF Pro for device management.
• Experience with BlueTally or other asset management software is highly desirable.
• Excellent organizational, communication, and interpersonal skills.
• Ability to work independently and as part of a team.

Equipment and Technology Requirements

• Working knowledge of laptop/desktop PC/Apple devices such as Mac and iPads
• Proficiency in Microsoft Suite (Word, Excel)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
• Experience with other mobile device management (MDM) solutions is a plus.
• Knowledge of ITIL or other IT service management frameworks is a plus.
• Certifications in asset management or related fields is a plus.

Other Competency Requirements

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively

Knowledge and Skills

• Ability to communicate effectively, both oral and written, with internal and external stakeholders at multiple levels.
• Ability to communicate expressively and receptively with excellent client-facing communication skills.
• Ability to work effectively, both independently and as part of a team.
• Ability to clearly and concisely gather, interpret, analyze, and document information.
• Demonstrable strong work ethic with attention to detail, accuracy, and quality.
• Solid organizational skills, including multitasking skills.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools.

Working Conditions

• Centria's office hours are Monday through Friday from 8:30 AM – 6:00 PM.
• Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives.

Physical Demands

While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.