Applications Specialist at Refeyn Ltd

We are a team dedicated to pushing the boundaries of mass photometry, and we are looking for a passionate expert to help our customers unlock the full potential of our technology. Our work centers on providing high-level technical guidance to researchers, ensuring they can effectively integrate our solutions into their complex scientific workflows. If you enjoy bridging the gap between cutting-edge science and practical application, we would love to have you on our team.

About the Role

We are hiring a Senior Applications Specialist for a Full Time, on-site position. In this role, you will serve as the primary technical bridge between our innovative products and our clients. You will use your deep scientific expertise to guide customers through the implementation of our solutions, ensuring they have the technical support needed to succeed in their research goals.

Key Responsibilities

• Consult with customers on the practical use of mass photometry and design custom experimental plans to meet their specific research needs.
• Drive sales and product adoption by delivering technical presentations, performing live product demonstrations, and analyzing customer samples.
• Maintain high standards of documentation and communication by generating detailed post-demo reports and keeping our Salesforce CRM records up to date.

Requirements

• You must hold a Masters or PhD in biochemistry, molecular biology, biophysics, or a closely related scientific field.
• Strong proficiency in experimental design, technical support, and product demonstrations is essential.
• Because this role requires frequent travel to customer laboratories, you must possess a valid driver’s license and a personal vehicle.
• Professional communication skills in English are required to collaborate effectively with our team and our global customer base.

Location

This position is based in China and requires on-site presence to support our regional operations and client sites.

Compensation and Benefits

We provide a collaborative environment where your scientific expertise directly influences the development of new products and services. We value the contributions of our team members and offer a professional setting where you can grow your career at the intersection of sales and advanced research technology.