Application Support Specialist at Soros Fund Management

Soros Fund Management LLC is a prominent global investment firm and family office managing approximately $28 billion in net assets. Since our founding in 1970 by George Soros, we have served as the primary asset manager for the Open Society Foundations, a leading charitable organization dedicated to advancing human rights, democracy, and justice worldwide. With a team of about 200 professionals across offices in New York City, London, Dublin, and Hong Kong, we utilize our permanent capital base and over 50 years of expertise to invest across a wide range of asset classes. We are looking for dedicated individuals who embody our core values of integrity, teamwork, and an owner's mindset to join our mission-driven environment.

About the Role

We are seeking a Senior Application Support Specialist to join our team in a full-time, on-site capacity. In this role, you will serve as a vital link between our technology infrastructure and business operations. You will be responsible for ensuring the stability and performance of our critical systems while collaborating closely with developers, quants, and business stakeholders to maintain the high standards expected at a global investment firm.

Key Responsibilities

• Provide 24x7 support for mission-critical systems, which includes managing production issues, coordinating escalations, and conducting thorough post-mortem analyses.
• Design and implement a unified strategic monitoring and alerting platform to ensure optimal system performance and availability.
• Create and maintain comprehensive documentation, including technical playbooks for disaster recovery and detailed overviews of system dependencies for both technical and leadership teams.

Requirements

To be successful in this position, you should possess a deep understanding of enterprise and cloud technology, ranging from networking and operating systems to application architecture. We require the following qualifications:

• At least 4 years of professional experience in enterprise-level application monitoring, alerting, and incident response.
• A minimum of 2 years of experience working with workload orchestration platforms such as ActiveBatch, JAMS, or AutoSys.
• Strong communication skills and the ability to thrive in a highly collaborative, team-oriented environment.
• Proficiency in English is essential for effective coordination across our global offices.

Location

This position is based in the United States and requires an on-site presence.

Compensation and Benefits

We offer a competitive base salary ranging from $120,000 to $170,000, with eligibility for a discretionary year-end bonus. Our comprehensive benefits package includes:

• Medical, dental, vision, and disability insurance.
• Employer-sponsored 401k plan with employer matching.
• Generous paid time off and maternity/paternity leave.
• Dedicated support for professional development and career growth.