Application Implementation Lead at WPP

WPP is a global leader in creative transformation, using the power of creativity to build better futures for our people, planet, and clients. With a network of over 115,000 employees across 110 countries, we provide an integrated range of services in communications, experience, commerce, and technology. Our work supports some of the world's most influential organizations, including major names like Ford, Unilever, and Google. Within this ecosystem, WPP IT serves as the backbone of our operations, driving the modernization of our technology and workflows to support our creative mission.

About the Role

We are looking for a Senior Application Implementation Lead to join our team on a full-time, on-site basis. In this role, you will oversee the design, planning, and delivery of business projects and workflows on the Wrike platform across all GroupM markets in EMEA. You will report directly to the Global Wrike Product Owner and manage a team of Implementation Managers, ensuring our platform operations remain efficient and effective.

Key Responsibilities

• Lead and manage the EMEA team of Implementation Managers while overseeing the regional project and delivery roadmap for Wrike.
• Facilitate technical discussions to establish base solution architecture, configuration, and integration models, ensuring consistency and standardization across all implementations.
• Serve as the primary point of contact for Wrike platform operations, including maintenance, security reviews, audits, and the management of vendor service levels.

Requirements

• Extensive experience in digital transformation programs within large, complex organizations.
• Proven background in software implementation, with specific knowledge of workflow tools like Wrike being highly desirable.
• Strong proficiency in project management methodologies, including Agile, PMI, or Lean.
• Demonstrable experience in business analysis, requirements gathering, and business process engineering.
• Technical familiarity with APIs and integration protocols such as SOAP, REST, and JSON.
• Excellent leadership skills with the ability to manage teams and influence stakeholders in a matrixed environment.
• A bachelor's or master's degree in Information Systems, Technology, Business Management, or a related field, or an equivalent combination of education and experience.

Location

This position is based in South Africa.

Compensation and Benefits

Joining our team means becoming part of a culture that values extraordinary work and creative problem-solving. We offer the unique opportunity to influence projects at a scale that is truly unparalleled in the industry. You will work alongside passionate, inspired colleagues who are dedicated to pushing the boundaries of what is possible in a global, collaborative environment.