Amazon Connect Developer
On-site
Full Time
#Engineering
#AWS
#NoSQL
#AI
#Big Data
#Web Development
#SOA
#Statistical Analysis
#Problem Solving
At Tech Holding, we build high-quality technology solutions that deliver predictable results for clients ranging from fast-growing startups to Fortune 50 enterprises. Our team combines deep industry experience with a commitment to integrity, transparency, and dependability, and we are now expanding our work on next-generation contact-center platforms that will serve millions of users worldwide.
About the Role
We are hiring a Senior Amazon Connect Developer on a Full Time basis. In this position you will own the full software-development lifecycle for large-scale contact-center solutions, working on-site with our engineering teams to design, build, and deploy systems that are both scalable and resilient.
Key Responsibilities
- Architect and implement next-generation contact-center features that remain focused on customer needs while meeting strict scalability and resilience requirements.
- Take complete ownership of code from initial design through deployment, coordinating daily with senior technical leaders inside our group and across the wider AWS organization.
- Apply modern web-development practices, Service-Oriented Architecture, NoSQL databases, AI/ML techniques, and Big-Data technologies to solve real-world customer problems at scale.
Requirements
- At least four years of hands-on experience developing solutions with Amazon Connect.
- Strong proficiency with AWS cloud services and infrastructure, especially in data-science contexts.
- Solid grounding in computer-science fundamentals and statistical analysis.
- Proven problem-solving skills and a track record of delivering high-quality software.
- Clear communication abilities that allow you to explain complex technical concepts to non-technical stakeholders.
- Bachelor’s degree in Computer Science or an equivalent combination of education and relevant professional experience.
- Willingness to work during US-overlap hours at least until 12 noon US time.
Location
This role is based on-site in India.
Compensation and Benefits
We provide flexible work hours and ongoing professional-development opportunities to support your growth and work-life balance.
Tech Holding
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