Amazon Connect Developer at Tech Holding

We are Tech Holding, a full-service consulting firm founded on the principle of delivering predictable outcomes and high-quality solutions. Our team draws on senior experience from emerging startups to Fortune 50 companies, applying deep expertise, integrity, transparency, and dependability to every engagement. We are seeking a Senior Amazon Connect Developer to join our on-site team in India and contribute to the next generation of contact-center solutions built on AWS.

Key outcomes

• Take full ownership of the coding lifecycle, from conceptual design through deployment, for scalable and resilient contact-center systems.
• Collaborate daily with senior technical leaders inside the team and across the wider organization to ensure solutions meet both technical and customer requirements.
• Architect and implement systems that serve millions of users while maintaining a clear focus on customer needs and operational impact.
• Apply modern web development, Service-Oriented Architecture, NoSQL databases, artificial intelligence, machine learning, and Big Data technologies to solve real-world customer problems.

Requirements

• At least four years of hands-on experience developing solutions with Amazon Connect.
• Proficiency with AWS cloud services and infrastructure relevant to data science workloads.
• Strong foundation in computer science principles and demonstrated expertise in statistical analysis.
• Excellent problem-solving skills and a consistent record of delivering high-quality technical results.
• Clear communication abilities that allow complex technical concepts to be explained effectively to non-technical stakeholders.
• Customer-centric mindset with the willingness to address real operational challenges and take personal accountability for outcomes.
• Availability to overlap with United States business hours through at least 12:00 noon US time.
• Bachelor’s degree in Computer Science or an equivalent combination of education and relevant professional experience.
• Professional working proficiency in English.

Preferred qualifications

• Experience contributing to systems that directly influence the operations and interactions of large user bases.

Compensation

We provide competitive salaries along with flexible work hours, various leave options, and professional development opportunities.

How to apply

If this opportunity aligns with your experience and career goals, we invite you to submit your application for consideration.