AI Product Manager at Tracktik

At Trackforce, we are redefining how physical security operations are managed on a global scale. As the leading SaaS platform for security workforce management, we support over 4,600 clients across 50 countries, helping teams improve efficiency and safety. With a team of more than 300 professionals and a Center of Excellence in Wroclaw, Poland, we are looking for a Senior AI Product Manager to lead our product vision and deliver high-impact, intelligent solutions in a hybrid work environment.

Responsibilities

• Identify and prioritize AI-driven features that address real-world challenges in security operations and workforce management.
• Collaborate with enterprise clients and internal teams to discover high-value opportunities for AI integration.
• Convert business requirements into actionable product specifications and partner with R&D to assess technical feasibility.
• Define key performance indicators to monitor the adoption, ROI, and overall business impact of our AI initiatives.
• Ensure all product designs prioritize data privacy, ethical standards, and regulatory compliance.
• Lead the go-to-market strategy for new AI capabilities by working closely with our sales, marketing, and customer success departments.
• Develop educational resources to help cross-functional teams understand the capabilities and limitations of our AI tools.

Must-haves

• A Bachelor’s degree in Engineering, Business, Computer Science, or a related field.
• At least 5 years of experience in product management, with a minimum of 2 years specifically focused on AI, machine learning, or data-driven products.
• Practical experience with LLMs, agentic workflows, and operational AI systems within an enterprise SaaS environment.
• A proven history of successfully launching AI-powered features that drive measurable business results.
• Exceptional communication skills, with the ability to bridge the gap between technical engineering teams and business stakeholders.
• Proficiency in agile methodologies and a data-informed approach to decision making.
• Full professional proficiency in English.

Nice-to-haves

• A Master’s degree or MBA.
• Specific domain expertise in security operations or workforce management software.

Benefits

• Flexible hybrid work arrangements.
• The opportunity to work within a global, collaborative team that values curiosity, empathy, and accountability.
• A supportive environment that champions diversity, equity, and inclusion.