AI Presales Engineer
Hybrid
Full Time
#Sales Marketing
#Sales
#Presales
#SaaS
#Telecom
#Cloud Platforms
#APIs
#Communication
#Storytelling
At Diabolocom, we help organizations across the globe foster brand loyalty and accelerate sales growth. Our cloud-based platform uses proprietary AI to optimize contact centers, allowing businesses to manage customer interactions across every channel with ease. As a telecom operator, we provide high-quality voice services and global phone numbers, while our AI tools automate tasks and improve data quality. With a presence in Europe, the USA, Brazil, and the UAE, we currently support over 350 clients with agents working from more than 60 countries.
What is this role?
We are looking for a Senior AI Presales Engineer to join our team on a full-time basis. This is a strategic position based in France that operates at the intersection of technical innovation and client strategy. You will work in a hybrid environment, serving as a vital link between our sales, product, and engineering departments to demonstrate how our AI-driven solutions can transform customer experiences.
What will you do?
- Analyze client needs to design customized solutions using our AI and omnichannel contact center technology.
- Partner with the sales team to win new business and manage strategic accounts by presenting compelling technical and commercial arguments to C-level executives.
- Develop AI-powered product demonstrations and handle technical responses for RFQs and RFPs to clearly articulate our value proposition.
What makes you a great fit?
To succeed in this role, you should possess a strong technical background and a passion for client-facing work. We are looking for the following qualifications:
- An Engineering Degree and at least 3 years of experience in presales within the SaaS, telecom, or cloud sectors.
- Full professional proficiency in both French and English.
- Strong storytelling and communication skills, along with a solid understanding of APIs, cloud platforms, and technical architectures.
What's in it for you?
Joining our team offers you the chance to work with cutting-edge technology in a fast-growing, multinational company. You will enjoy:
- The opportunity to collaborate across product, sales, and engineering teams while gaining high visibility with major clients.
- A hybrid work arrangement that balances flexibility with team connection.
- A collaborative culture that includes regular team events, offsites, and social gatherings.
- Deep immersion in the global AI and SaaS ecosystem.
