AI Operations Manager at Achievers

Achievers logo
Achievers

AI Operations Manager

Remote

Full Time

#Revenue

#Sales

#AI Tools

#Orchestration

#Workflow Automation

#Revenue Operations

#Deployment

#Data Privacy

#Communication

Achievers is looking for a AI Operations Manager

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At Achievers, we provide an employee recognition and rewards platform that inspires 4.3 million users across 190 countries to celebrate one another every day. We are looking for a senior-level AI Operations Manager to join our team in a full-time, remote capacity to lead our AI revenue strategy and build the next generation of automated workflows.

Responsibilities

  • Lead the end-to-end AI roadmap, covering everything from discovering new use cases to building, deploying, and measuring the impact of our tools.
  • Design and manage revenue-generating AI agents that function with the same rigor and performance metrics as human team members.
  • Architect automated workflows to remove manual tasks for our sales, marketing, and customer success teams.
  • Continuously assess our current tool stack to replace underperforming capabilities with high-impact AI alternatives.
  • Report on key performance indicators including pipeline influence, time saved, and overall adoption rates.
  • Establish and maintain responsible AI guardrails, ensuring strict data privacy, secure access, and human-in-the-loop checkpoints.

Must-haves

  • A background in analytics and software development.
  • Proven professional experience within the technology industry.
  • A strong track record of designing and deploying AI-powered agent workflows specifically for sales or revenue operations.
  • Hands-on technical proficiency with AI tools and orchestration frameworks.
  • Deep familiarity with modern sales technology stacks, both as a user and an integrator.
  • Excellent communication skills with the ability to translate technical concepts for both executive stakeholders and frontline sellers.
  • Fluency in English.

Nice-to-haves

  • Prior experience in a quota-carrying role, such as an Account Executive or Sales Engineer, to provide firsthand insight into the workflows our agents support.

Benefits

  • Flexible hybrid work arrangements.
  • Remote work opportunities.
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