Agile Delivery Manager
Hybrid
Full Time
#Engineering
#Agile
#Facilitation
#Leadership
#Communication
#Collaboration
LHV Bank, a fully licensed UK bank, specialises in Banking Services for global fintechs and SME Lending solutions for UK businesses. The SME Lending division offers commercial real estate investment loans and trading loans from £0.5m to small and medium-sized businesses in the UK.
As a leading Banking Services provider, LHV Bank delivers a wide range of services, including real-time multi-currency payments, accounts, acquiring, indirect scheme access, open banking, and FX solutions. Over 200 renowned fintech companies, such as Airwallex, Currencycloud, Truelayer, and Wise, utilise LHV Bank to serve more than 10 million end customers and access a pool of 500 million potential customers across the UK and Europe.
LHV Bank gained its UK banking licence in May 2023 and launched into the retail savings market through deposit aggregators in August 2023. It is in the process of developing its direct to customer retail banking proposition for launch in 2024. More information: lhv.com
About the Role
As an Agile Delivery Manager, you will play a key role in fostering agility across teams and driving meaningful outcomes. By focusing on collaboration, transparency, and continuous improvement, you will help teams deliver value effectively while nurturing an environment that prioritises adaptability over rigid processes
Key Responsibilities:
Delivery Leadership
- Lead the delivery of complex, impactful projects and initiatives, ensuring alignment with business objectives.
- Balance priorities, manage dependencies, and ensure progress across teams.
- Remove obstacles to enable teams to deliver high-quality outcomes efficiently.
Agile Culture
- Coach, train, and empower teams to make decisions and own their delivery processes.
- Encourage collaboration, learning, and accountability within teams.
- Foster a culture of feedback, experimentation, and incremental improvement.
Team Empowerment
- Act as a servant leader, enabling teams to self-organise and thrive.
- Partner with Product Owners to align priorities and ensure clear communication of goals.
- Support teams in achieving flow, optimising work processes, and maintaining focus on delivering value.
Stakeholder Management & Collaboration
- Build and maintain strong relationships with stakeholders to align expectations and drive a culture of transparency.
- Clearly communicate delivery progress, risks, and outcomes to ensure alignment and trust.
Continuous Improvement
- Advocate for iterative improvements across teams, focusing on practices that drive efficiency and satisfaction.
- Leverage data to identify bottlenecks and refine ways of working without imposing rigid frameworks.
Required Skills:
Essential:
- Experience in a delivery-focused role within an Agile environment, emphasising principles over processes.
- Strong facilitation and leadership skills with a focus on team empowerment.
- Proven ability to manage complexity, dependencies, and competing priorities.
- Exceptional communication and collaboration skills across technical and non-technical teams.
- Familiarity with various agile metrics (flow efficiency, cycle time etc) with a focus on meaningful insights but also with DORA metrics and their application in driving engineering efficiency.
Desirable
- A deep understanding of modern software engineering, DevOps practices and the Software Development Life Cycle (SDLC), with hands-on experience being highly advantageous.
- Experience with Developer Experience (DevEx) metrics such as SPACE, DX, etc.
Why Join LHV Bank?
At LHV Bank, we are committed to fostering a culture of simplicity, agility, and innovation. We believe in empowering teams to think creatively, continuously improve, and deliver exceptional value to our customers. Join us to make an impact in an environment where adaptability and collaboration are key to success.
If you’ve made it this far it hopefully means we’ve piqued your interest.
Some of our benefits
• Competitive salary & progression
• Open and inclusive culture
• Hybrid working
• Fantastic offices and great working environment
• Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
• Medicash health plan (Level 3)
• 5% employer pension contribution
• Life assurance
• Income protection insurance
• 28 days holiday plus 3 additional days, bank holidays & further days for various key life events
• Team socials
