Agency Partnership Account Manager at INFUSE

OUR HIRING PROCESS:

• We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
• We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
• At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
• From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. 
  
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What You’ll Do

• Serve as the primary day-to-day lead for managing agency relationships across Singapore.
• Own the RFP process: ensure timely, compelling responses aligned with client and partner expectations.
• Build and maintain strong agency connections through regular touchpoints—whether check-ins, coffee meetings, lunch or the occasional happy hour (with budget-wise discretion).
• Stay attuned to agency shifts and opportunity signals—identify new needs, market dynamics, and growth opportunities.
• Drive client retention and renewals for agency-linked accounts, working proactively to maintain momentum.
• Collaborate closely with the Account Director to advance renewal pipelines and escalate opportunities.
• Partner with the GTM Strategist to coordinate agent-facing workshops, research-sharing sessions, and joint strategic initiatives.

Who You Are

• Proactive & Personable: You initiate outreach, cultivate relationships effortlessly, and bridge people with a natural warmth.
• Commercially Sharp: You understand the drivers of agency economics and revenue dynamics, helping to identify and secure new or retained spend.
• Structured & Strategic: You can manage RFP workflows, track opportunity pipelines, and stay organized across multiple partners.
• Collaborative Team Player: You partner across internal teams—sales, strategy, activation—to drive mutual success.
• Region-Savvy: familiar with the Singapore market and agency culture, you navigate local expectations and nuances confidently.

Qualifications

• Minimum 3- 5+ years experience in agency management, account leadership, or demand generation across B2B consultative environments.
• Demonstrated proficiency in driving renewals, managing RFP cycles, and engaging cross-functional stakeholders.
• Solid interpersonal and communication skills, combined with commercial acumen in service-based partnerships.
• A track record of success in client retention and agency-facing engagement.