Account Manager at Chemaxon

About this opportunity

At the heart of our customer relationships are our skilled and trustworthy team of Account Managers. A Chemaxon Account Manager is a strategic and supportive partner for our valued customers at every stage of the buying process.  They're laser-focused on customer satisfaction, building loyalty to ensure long-term client retention. They offer product solutions to pain points, and find opportunities to expand the business. An Account Manager is responsible for the health of the customer relationships.

As we invest into new products, the opportunity has arisen for a driven, enthusiastic and experienced industry professional to join our great team. Our ideal candidate would be someone who can effortlessly point to pre-existing relationships within the European Pharma/Biotech space, who is comfortable understanding, mapping, and growing accounts - but who is equally comfortable proactively generating and building new relationships.

About your responsibilities

• Generating and closing upsell and cross-sell opportunities within territory and collaborating with members of the business line team to ensure profitable growth
• Proactively meeting with current and potential customers throughout the assigned territory on a regular basis to ensure superior customer satisfaction as a basis for account growth
• Establishing long term business relationships with customers to ensure sustainable company growth
• Negotiating price and commercial terms for successful deal closing
• Ensuring the timely and successful delivery of our solutions according to customer needs and objectives
• Identifying areas for improvement to meet individual and team level sales goals
• Sharing regularly the progress of sales opportunities to your team and stakeholders
• Communicating client needs to the impacted stakeholders within the company
• Attending regional and international conferences in the assigned region
• Maintaining the company’s high standards in business ethics

Experience, skills and knowledge you should bring to us

• 7+ years of successful experience of high-value, complex sales cycles
• Demonstrable understanding of how to map a territory and an account 
• LinkedIn Sales Navigator experience (experience of other similar tools is a plus!)
• Excellent networking skills, ability to engage with the scientific community at international conferences, trade shows, individual customer meetings and events
• Existing, usable network within pharma/life science research community
• Confident in engaging with customer contacts on multiple levels, up to and including VP level  
• Confident and tenacious character

Bonus skills that will help you hit the ground running

• Knowledge of other sales tools is a plus
• Knowledge of proven sales methodologies (like MEDDIC)

What we offer

• Hybrid-way of working (8 days/month home office)
• Private health insurance (Medicover)
• Daily entry into Life1 Fitness Clubs
• Generous annual training budget supporting your professional development (off-site training, international conferences, e-books)
• We work with global Top500 companies (R&D) and leading academic institutions, giving you a chance to gain insights into these dynamically evolving industries.
• Inspiring working environment - leisure and recreation area, playing corner for children, English lessons, yearly user conference with social programs, innovation days 
• You will be a valued member of a creative and supportive agile team 
• Everyday use of English in a multicultural environment

Location: Budapest, Váci Greens Office Park

For some info on Chemaxon, you can check out these videos:

• a shorter one about what we do in a nutshell (~1.5 min)
• and one about the Budapest HQ (~30 min)