Account Manager
120k - 140k USD
Remote
Full Time
#Sales
#SaaS
#Account Management
#Sales Forecasting
#MEDDPICC
#CRM
#Executive Relationship Building
#Pipeline Generation
#Renewals
#Upselling
We are Firstup, the company behind a leading Digital Employee Experience platform that helps large organizations connect with their employees through personalized communications and workplace tools. Our customers include many Fortune 500 companies, and we are looking for a Senior Account Manager to join us on a full-time, remote basis. In this role you will own a portfolio of existing enterprise accounts, deepen executive relationships, and drive both retention and expansion revenue while helping customers realize measurable value from our platform.
Responsibilities
- Renew, upsell, and cross-sell within your assigned book of business to deliver net-new ARR growth and meet retention targets.
- Prospect inside existing accounts to uncover whitespace, identify new stakeholders, and build qualified expansion pipeline across additional business units.
- Lead strategic account planning and deliver Executive Business Reviews that highlight ROI, customer outcomes, and future growth opportunities.
Requirements
- Bachelor’s degree in Sales, Business Administration, or a related field, or equivalent professional experience.
- At least four years of experience in Enterprise SaaS sales and account management, with a track record of meeting or exceeding quota.
- Demonstrated success driving renewals, expansion revenue, and pipeline generation within existing customer accounts, including experience selling complex software solutions to Director-, VP-, and SVP-level stakeholders.
- Proficiency preparing renewal proposals, account plans, territory strategy, and sales forecasts, ideally using SFDC and Clari.
- Strong executive presence, relationship-building skills, and the ability to partner effectively with Customer Success and cross-functional teams.
- Preferred experience applying the MEDDPICC methodology and leveraging customer data to justify expansion opportunities.
What we offer
We offer a competitive base salary between $120,000 and $140,000. Additional benefits include the flexibility of fully remote work.
