Account Manager at Unlimit

Since our founding in 2009, Unlimit has grown into a global fintech powerhouse with over 400 employees across 16 international offices. We specialize in a wide range of financial services, including payment processing, banking, and banking-as-a-service. Our mission is to help our clients stay ready for tomorrow by providing the stability and tools they need to navigate the evolving financial landscape. We are looking for someone who shares our drive to innovate and support our customers as they grow.

About the Role

We are looking for a full-time Account Manager to join our team in Mexico. In this role, you will be the primary partner for our merchants, focusing on building strong relationships and facilitating their long-term growth. You will report directly to the Head of Customer Success for LATAM and serve as a dedicated advocate for your clients, ensuring their needs are met while identifying new opportunities to optimize their performance.

Key Responsibilities

• Develop and maintain strong collaborative relationships with both internal teams and merchant partners to drive mutual growth.
• Act as a subject matter expert in payments, focusing on account optimization and identifying ongoing opportunities to improve conversion rates.
• Manage multiple internal and external priorities simultaneously, ensuring that you deliver high-quality results even when facing tight deadlines.

Requirements

To succeed in this role, you should be a self-starter who thrives in challenging environments and possesses a strong sense of commercial acumen. We value team members who can simplify complex problems and guide our merchants through important decisions with clarity. Your background should include the following:

• Proven experience in account management and sales.
• Strong proficiency in data analysis, with the ability to translate complex data into actionable stories.
• Exceptional planning and prioritization skills to handle moving deadlines.
• A passionate, driven, and creative approach to problem-solving.
• Excellent communication skills in English.

Location

This position is based on-site at our office in Mexico.

Compensation and Benefits

We are committed to building a diverse and inclusive workplace. We make our hiring decisions based on your unique skills and experience, and we welcome applications from all members of society regardless of background.