Account Manager
Hybrid
Full Time
#Sales
#Customer Service
#Project Management
#CRM
#Communication
About SkyGeo
We help engineers working within organizations of all sizes, to understand millimeter-scale deformation patterns for assessing geotechnical risk earlier and more efficiently.
team
While the SkyGeo team consists of 40 people worldwide, the Sales team which you will be joining currently has 8 people. The opportunities are enormous and we’re looking for someone who’s eager and driven to make a big impact, loves to take initiative and would like to further grow our business and impact together with us!
Your Role & Impact
We are looking for an Account Manager to join our go to market team. You will be mainly working together with our Manager, Mining, who’s meeting new customers and making deals all over the world (mainly from our office in Delft, the Netherlands). After the deal has just been made, you will be the main point of contact for these customers, further understand their needs, ensure a smooth sales process, and maintain a strong long term relationship.
Assist the Business Developer with general account admin and maintaining our CRM database
Drafting sales orders and assist the Business Developer in closing
Communicating with customers throughout the lifecycle: pre-, and post close for on-boarding
Following up on leads
Supporting the Business Developer to realize objectives and targets
Attend customer meetings and assist with minutes and follow ups; to keep momentum in workflow, throughout the lifecycle of the customer
Keeping up with the essentials of our business cases, and the SkyGeo products and services.
Research relevant customer markets to identify new leads and opportunities
Your profile
Exceptional technical customer service attitude
Outstanding organizational and project management skills
A good listener and clear concise communicator (in English)
A true team player and people person eager to learn
2-5 years experience in a similar role
Available for 36-40 hours a week
What’s in it for you:
Fast growth opportunities.
Diverse international team (10+ nationalities).
Hybrid working environment (with an office in the historical city centre of Delft).
Start up environment, a lot of freedom for initiative, personal & career growth.
SkyGeo
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