Account Manager
110k - 130k USD
On-site
Full Time
#Sales
#Account Management
#Customer Success
#CRM Systems
#Communication
#Problem Solving
At Prezzee, we are a global leader in the digital gifting and payments space. With over 140 million gift cards sold through partnerships with more than 1,500 brands, we serve over 6 million customers worldwide. Our mission is to change lives through the power of giving by using borderless payment technology to help people create memorable moments. Founded in Australia nearly a decade ago, we now operate across several countries, including the United States. We are currently seeking a Senior Account Manager for a full-time, on-site position to join our team and help us continue our growth.
Responsibilities
- Take ownership of the onboarding process for new client accounts, ensuring our solutions align perfectly with their specific business objectives.
- Serve as the primary point of contact for your portfolio, proactively managing inquiries and resolving any issues to provide a seamless client experience.
- Analyze client data to provide strategic insights that help partners optimize their use of our products while identifying new opportunities for account growth and retention.
Requirements
- At least 4 years of professional experience in account management, customer success, or similar client-facing roles.
- Strong proficiency with CRM systems and a high level of comfort managing data and reporting.
- Exceptional communication and interpersonal skills, with a proven ability to build long-term, trusted partnerships.
- A collaborative mindset and the ability to solve complex problems while managing multiple priorities in a fast-paced environment.
- Keen attention to detail and a commitment to maintaining accurate records of client interactions.
What we offer
We provide a base salary range of $110,000 to $130,000 USD, along with short-term incentives. Beyond compensation, we support our team with a variety of perks:
- Comprehensive dental and vision insurance plans.
- A 401k retirement savings program.
- Flexible hours to help you maintain a healthy work-life balance.
- Generous paid time off policies.
- Access to professional development resources and continuous learning opportunities.
- Dedicated wellness programs to support your physical and mental health.
Prezzee
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