Account Manager at Cie

At Performa, we are on a mission to revolutionize how peace officers are trained. By grounding our technology in rigorous scientific principles, we help law enforcement make sharper, safer decisions during high-stakes scenarios. We are currently building a dedicated squad of professionals who are eager to drive positive change in the world, and we would love for you to be a part of that journey. Powered by the venture studio Cie, our team is backed by leaders who have successfully navigated the growth of ninety-one startups and achieved fifteen exits, bringing a wealth of experience from industry giants like Amazon and Yahoo.

The opportunity

We are looking for a Senior Account Manager to join our team on a full-time basis. In this role, you will be the primary advocate for our clients, ensuring they find lasting value in our training solutions. You will sit at the intersection of customer success and business development, helping us refine our product while deepening our footprint in the market. This is a hybrid position based in the United States, offering you the chance to have a significant influence on the strategic direction of our company.

A day in the life

• You will cultivate deep, trust-based relationships with our customers, acting as their primary point of contact and expert advisor.
• You will proactively manage your portfolio by identifying new opportunities to upsell and cross-sell, ensuring our partnerships continue to grow.
• You will collaborate with our cross-functional teams to translate complex business needs into technical solutions, directly influencing our product roadmap and future innovations.

Who you are

You are a seasoned professional with a customer-centric mindset and a passion for solving complex problems. We are looking for someone who brings the following to our team:

• A strong background in sales, account management, and business development.
• Proven expertise in data analysis and the ability to translate business requirements into effective technological solutions.
• Advanced skills in negotiation and a natural curiosity for learning about new industry trends and products.
• High emotional intelligence and the ability to manage a high volume of opportunities with ease.
• Fluency in English.

Why you'll love it here

We believe in investing in our people, and you will be a critical member of our core team from day one. We offer a competitive salary range of $90,000 to $120,000, paired with early-stage equity that allows you to share in our success. Our benefits package is designed to support your well-being and long-term security, including:

• Comprehensive medical, dental, and vision insurance.
• Life and disability insurance coverage.
• A 401k plan to help you save for the future.
• Generous paid time off.
• The flexibility of a hybrid work environment.
• Dedicated support for your ongoing career development and professional growth.