Account Manager GCC at PlanRadar GmbH

As an Account Manager for GCC, you will be responsible for managing and growing our existing customer base in one of our most dynamic markets. You'll nurture long-term relationships with our clients, understand their evolving needs, and ensure they get the most value out of our products and services. From onboarding support to regular check-ins, renewals, and upselling opportunities, you'll take ownership of the entire customer lifecycle. You'll collaborate closely with internal teams to ensure a seamless customer experience and develop a deep understanding of our product as well as the specific market needs in GCC. By staying close to our clients, you'll play a key role in driving retention, satisfaction, and long-term success.

This is a fantastic opportunity for someone craving ownership and eager to have a huge impact on a fast growing scale-up in the B2B SaaS space!

AMONG OTHER THINGS YOU WILL

• Pitch PlanRadar effectively to C-Level executives, both on-site and online, with a tailored and strategic approach.
• Deliver engaging presentations with confidence and professionalism, actively listening to client needs to provide the best solutions.
• Customize pitches based on client data, stakeholder insights, and business requirements.
• Identify and develop high-potential opportunities while managing renewals and upselling to maximize revenue growth and customer satisfaction.
• Ensure accurate sales pipeline management in CRM, supporting precise forecasting and reporting.
• Collaborate with Customer Success to reduce churn and enhance client retention.
• Handle internal and external escalations professionally, ensuring clear communication and resolution.
• Continuously improve sales processes, contribute to knowledge sharing, and implement best practices across the team. 

WHO YOU ARE

• A proven track record in B2B sales, with experience engaging C-Level executives.
• Strong presentation, negotiation, and relationship-building skills.
• Highly motivated, strategic, and customer-focused.
• Experienced or interested in the IT, construction, or real estate industries.
• Proficient in CRM tools and data-driven sales management.
• Fluent in Arabic and business English, with excellent communication skills. 
• Willing to travel for work and hold a valid class B driving license. 

What we offer

• Room for personal and professional development
• Challenging and diversified line of action
• Working in a fast-growing company with international customers and investors
• Competitive and progressive base salary
• Performance-related career system
• Uncapped bonus based on a success-related commission scheme depending on net sales received
• Support from an experienced buddy during the onboarding phase
• Ongoing external sales training by experienced coaches
• Possibilities to work from home
• Motivated and agile team with a common vision