Account Manager - Cloud Sales at IONOS EN

At IONOS, we pride ourselves on being the leading European partner for digitalization, helping small and medium-sized businesses thrive in a digital world. With a customer base of approximately six million across 18 markets, we offer everything from web hosting and e-commerce tools to advanced cloud solutions. We foster a culture defined by open communication, flat hierarchies, and a genuine team spirit. We believe that professional success and personal enjoyment go hand in hand, and we are looking for dedicated individuals to join our growing team and help us shape the future of cloud infrastructure.

About the Role

We are looking for a Senior Account Manager to join our team on a full-time basis. This role is focused on the SMB segment within Germany, where you will manage a strategically important portfolio of clients. You will be responsible for driving cloud transformation, nurturing existing customer relationships, and pursuing new business opportunities to ensure continued growth.

Key Responsibilities

• Take full ownership of a defined account portfolio, managing and developing these relationships to ensure long-term success.
• Maintain and grow existing revenue streams while actively building a sales pipeline through effective forecasting and deal management.
• Develop tailored cloud solutions for your clients, identify potential technical risks to minimize churn, and ensure high levels of customer satisfaction through consistent engagement.

Requirements

• Several years of professional experience in selling cloud, IaaS, or IT solutions to business customers.
• A comprehensive understanding of the cloud market and a track record of success in customer development and new business acquisition.
• Technical proficiency with Salesforce and BI tools, along with a strong grasp of key performance indicators like retention and pipeline health.
• Excellent communication and negotiation skills, with professional fluency in both German and English.

Location

This position is available as a hybrid role and can be based out of our offices in either Berlin or Karlsruhe.

Compensation and Benefits

We provide a supportive environment designed to help you succeed both professionally and personally. Our benefits package includes:

• A hybrid working model combined with flexible, trust-based working hours.
• Comprehensive paid time off and various health initiatives, including sports and wellness programs.
• Access to professional development opportunities and training workshops.
• An employee assistance program and regular company retreats, such as summer and winter events.