Account Director, Mid Market
Remote
Full Time
#Sales
#Retail
#Salesforce
#Pipeline Management
#Account Planning
#Prospecting
#Negotiation
We are RetailNext, a company dedicated to helping brands understand their physical spaces, and we are looking for a senior Account Director to manage our mid-market retail accounts. You will act as the general manager of your own territory, driving revenue through new business and expanding existing relationships within a fast-paced, high-velocity sales environment.
Responsibilities
- Take full ownership of your territory to meet annual ARR targets.
- Develop and execute strategic account plans to prioritize high-growth customers.
- Generate a robust pipeline through outbound prospecting, inbound leads, and partner referrals.
- Collaborate with your dedicated Territory Development Manager to scale your outreach efforts.
- Manage the full sales cycle, from initial qualification to closing complex upsell and cross-sell deals.
- Maintain accurate records and forecasts within Salesforce.
- Build strong relationships with key stakeholders, including CEOs and founders of growing retail brands.
- Negotiate pricing and contract terms while clearly communicating the ROI of our solutions.
- Travel to client locations as necessary to support your accounts.
Must-haves
- Proven success in winning new mid-market accounts and maintaining a high win rate.
- Experience handling a high volume of concurrent deals without sacrificing service quality.
- Strong proficiency in Salesforce for pipeline management and forecasting.
- Ability to confidently pitch and demonstrate our product suite to diverse audiences.
- Comfort working within a fast-moving, high-velocity sales cycle.
- Fluency in English.
- Ability and willingness to travel to client sites.
Nice-to-haves
- Familiarity with structured deal qualification frameworks like MEDDICC.
- Experience engaging directly with founders or CEOs of rapidly scaling companies.
- Previous background in SaaS, IoT, or retail technology sales.
Benefits
- Medical insurance.
- Flexible remote work options, including the ability to work from anywhere for up to 90 days.
- Monthly Recharge Day to support your well-being.
- Holiday Exchange Program.
- Best Self Benefit Program.







