Liberty Resourcing

2nd Line IT Support Engineer

United Kingdom

34k - 44k USD

On-site

Full Time

#Technology

#IT Support

#Windows

#Windows 10

#Microsoft Office

#Ticketing

#Office 365

#Rollout

#DNS

#VLANs

Liberty Resourcing is looking for a 2nd Line IT Support Engineer

Full Time Junior On-site United Kingdom Technology IT Support Windows Windows 10 Microsoft Office Ticketing Office 365 Rollout DNS VLANs English

34k - 44k USD per year

We are a world-leading architectural and design practice looking for a 2nd Line IT Support Engineer to join our growing team. You will work from our stunning offices in the United Kingdom, providing essential technical assistance to our staff across three locations while contributing to a variety of ongoing projects.

Responsibilities

Deliver proactive IT support by managing requests through our ticketing system, handling phone calls, and assisting with walk-up queries.
Troubleshoot a wide range of technical issues for employees.
Manage the setup and configuration of audio and visual conferencing equipment.
Coordinate with third-party vendors to resolve issues related to bespoke software applications.
Keep our internal technical documentation accurate and up to date.
Collaborate with the wider team to plan and implement various IT project initiatives.

Must-haves

Proven experience in 1st and 2nd line IT support, including both phone and face-to-face interactions.
Strong technical knowledge of Windows 7 and Windows 10 environments.
Proficiency with Microsoft Office 2013-2016 and Microsoft Office 365 administration.
Experience using incident management and helpdesk ticketing systems.
Practical experience with desktop rollouts.
A foundational understanding of infrastructure services, specifically DNS, DHCP, and VLANs.
Familiarity with telephony systems such as Nortel and Skype for Business Online.
Excellent organizational skills, a self-motivated mindset, and the ability to communicate professionally with all levels of staff.
Fluency in English.

Benefits

The salary for this position is between £34,000 and £44,000 per year.

Opportunity to work within a prestigious global design firm.
A collaborative and supportive team environment.
Exposure to diverse technical projects.

Liberty Resourcing

3 views

0 applied

Visit Liberty Resourcing

Share this job

Copy Permalink

Discover similar jobs

PriedsTechnology

Frontend Developer

Remote

Full Time

#Technology

#Angular

#JavaScript

#Agile

#Scrum

ITPractice

Windows Systems Administrator

Remote

Contractor

#Technology

#Windows Server

#Windows

#System Administration

#Network Management

#Troubleshooting

#Security

#Technical Support

IPhoneTechnicians

Mobile Cell Phone Repair Technician

Remote

Contractor

#Technology

#Mobile

#Customer Service

#Inventory Management

#apple

Jellyvision

Senior Data Platform Engineer II

175k - 195k USD

Remote

Full Time

#Technology

#Data Engineering

#Apache Airflow

#Python

#SQL

#Snowflake

#Databricks

#Terraform

#AWS

#Apache Spark

#DBT

#Kafka

DreamjobsES

IT Professional

Remote

Full Time

#Technology

AppXite

Microsoft CSP Support Specialist

Remote

Full Time

#Technology

#Cloud Services

#Microsoft

#Licensing

#Technical Troubleshooting

#Escalation Management

#Customer Advocacy

#Documentation

#Cross Functional Collaboration

Advocate

Product Engineer, Tech Ops

Remote

Full Time

#Technology

#Artificial Intelligence

#TypeScript

#React

#Next.js

#Node.Js

#GraphQL

#PostgreSQL

#AWS

#Terraform

#Docker

#Python

Klap6

Sr Java SDET

Remote

Contractor

#Technology

#Software Testing

#Java

#Junit

#Selenium

#Jenkins

#JMeter

#Microservices

#Agile

#Groovy

#Security Testing

GoodShip

Enterprise Sales Director

Remote

Full Time

#Sales

#Freight

#Logistics

#B2B SaaS Sales

#Enterprise Sales

#Pipeline Generation

#Account Planning

#Business Case Development

#Technology

#Optimization

The Browser Company

Software Engineer, Compiler

US, CA

295k - 350k USD

Remote

Full Time

#Engineering

#Compiler

#Open Source

#Swift

#LLVM

#C++

#Windows

#Android

#Build Systems

#Tooling

#Design

Rwc

Domestic Business Development Manager

Remote

Full Time

#Sales

#Business Development

#CRM

#Salesforce

#Microsoft Office

#Negotiation

#Relationship Building

#Pipeline Management

#Market Analysis

Prosper

Sr. GRC Analyst

Remote

Full Time

#Technology

#Engineering

#GRC

#PCI DSS

#NIST

#SOC

#AWS

#Azure

#GCP

#Python

#BASH

#PowerShell

Banyan Software

AI Director

250k - 300k USD

Remote

Full Time

#Technology

#Software

#AI

#Cloud Native

#CI CD

#DevSecOps

#Microservices

#Infrastructure as Code

#AWS

#Azure

LetsGetChecked

Graduate Software Engineer

76k - 95k USD

Remote

Full Time

#Technology

#Healthcare

#Python

#C#

#JavaScript

#AWS

#Azure

#GCP

#Splunk

#Datadog

Sutherland1

Genesys Senior Implementation Engineer

Remote

Full Time

#Technology

#Customer Service

#Genesys

#SIP

#Routing

#Email

#Chat

#Social Media

Adthena

Senior Python Scraping / Anti-Bot Engineer

United Kingdom

Remote

Full Time

#Technology

#Search

#Business Intelligence

#Python

#Playwright

#Selenium

#Puppeteer

#Docker

#Kubernetes

#JavaScript

#HTML

#HTTP

#TLS

CareMessage

Senior Product Manager - Data & Interoperability

Remote

Full Time

#Product Development

#Product

#Data

#FHIR

#HL7

#Electronic Health Records

#Product Management

#B2B SaaS

#Technology

RedStampMedia

Data Scientist

Remote

Full Time

#Technology

#Data Analysis

#Data Visualization

#Communication Skills

CypressGlobalServicesInc

Forward Deploy Engineer

Remote

Internship

#Technology

#IT Consulting

#HTML

#CSS

#JavaScript

#React

#Angular

#SQL

#PHP

#Python

#REST API

Kwalee

Game Scout

NZ, AU

Remote

Full Time

#Business Development

#Microsoft Office

#CRM Management

#Networking

#Monitoring

#Legal

Your dream job awaits.

Explore exciting opportunities, connect with top employers, and ignite your career.

Explore Jobs

Related Resources

Technology Salary Guide

Compensation data for Technology roles

Technology Job Market

Hiring trends and demand for Technology

2nd Line IT Support Engineer at Liberty Resourcing