Location: Remote, U.S. - based (San Francisco Bay Area preferred)

Department: Product

Reports to: Chief Product Officer

About UpMetrics

With a vision to build a data-driven ecosystem that drives resources to impact, UpMetrics empowers organizations with the knowledge and the tools to accelerate the impact of their mission. Through platform & team, the mission-driven company empowers organizations to collect, analyze, and learn from data to gain insights, drive impact, and inspire change. UpMetrics combines a cutting-edge impact analytics and reporting platform with top-tier professional services to help partners define their narrative and create positive change.

As a Sr. Product Designer in the Product group at UpMetrics, you will lead end-to-end UX/UI design for our core products, from research through implementation, contributing to feature improvements and designing entirely new features and product lines. Your research will directly impact product strategy through deep understanding of our market, user needs, and behaviors. Throughout the development cycle, you will work closely with a product manager and engineering lead as a peer and deliver work as part of a development pod. We are looking for a highly engaged, self-organizing, high autonomy individual to take genuine ownership of their product designs.

This is a great opportunity for someone who wants to get more visibility into the business of product development and form product design ideas before the product development lifecycle begins, while remaining focused on product design and knowing your work will have an impact on the world.

Responsibilities

● Conduct user research, usability testing, and synthesis to inform product decisions

● Create wireframes, prototypes, and high-fidelity designs

● Define and implement UX/UI patterns and design systems

● Collaborate with PM and the team design team on product strategy and execution

● Collaborate with the engineering team on product development, building and maintaining design artifacts

● Drive user research, design sprints, and workshops to solve complex problems

● Drive the use of personas in product development

● Develop and maintain a deep domain knowledge of our market and its personas

About You

Required qualifications:

● 4 years of product design experience, with formal training and/or certification in UX / product design or related discipline

● Experience in B2B, SaaS

● Strong attention to user personas throughout the design process

● Portfolio demonstrating the end-to-end design process with your thoughts that highlights attention to detail and craft.

● High technical experience with Figma advanced functionality

● High degree of creativity and problem-solving

● Strong conceptual and analytical skills

● Excellent communication and presentation skills

● Extremely comfortable with driving user research using various methodologies

● Track record of shipping successful products

● Practical experience working with product managers and software engineers on new or ongoing products in an agile/scrum environment

Not required but what would make you stand out

● Practical experience designing products that involve the use of collecting, analyzing, and reporting data

● Strong familiarity with the operations of grant management, nonprofits, and social impact organization operations as an insider/operator

UpMetrics Values

Our company values influence everything we do, from our work inside the office to how we choose our partners:

● Team First — Collaboration is key. We support each other, respect each others strengths, varying backgrounds and views. We value everyones input.

● Client Focused — Our work is personal. Many of us have direct experience working in the field and are deeply passionate about what we do. We take a partner approach with all our clients.

● Show Integrity — We are open, honest, ethical, and fair. We expect integrity from the team internally and the people we choose to partner with.

● Reflect and Improve — We are a data company always looking to get better. We test often, iterate, and look closely at metrics to build capacity and inform

● Let's Go! — To create positive change, we never settle. In uncharted territory, we embrace challenges as opportunities, take ownership, and strive for excellence.

Compensation & Benefits

● $120K - 145K annual salary based on experience

● Equity incentive plan

● 70% employer paid health insurance for employees and family

● Dental and vision insurance

● Fully paid Life and Accidental Death & Dismemberment insurance

● Fully paid Short- and Long-term Disability insurance

● Unlimited time off policy, plus paid holidays and monthly Wellness Fridays

● Parental leave policy

● FSA plan, lifestyle spending account LSA for eligible professional development, wellness, and mental health expenses, and Employee Assistance Program via The Hartford

● 401K plan

● Remote work equipment

● Annual company retreat and quarterly virtual company events

● Outstanding team and meaningful work

Note on applying:

A cover letter is not required; not having one will not disqualify you.

The interview process includes a discussion of your portfolio and 2 design exercises. The first design exercise involves a 10-minute presentation in which you critique a product of your choice and then answer questions about it – you will prepare this ahead of time. The second design exercise is a 1-hour live design exercise in which you work with a PM to solve a design problem using a combination of Figma/Figjam – no preparation is required and the design problem will not be related to any UpMetrics projects. We're trying to strike a balance between using these exercises to help find the strongest candidate and keeping how much time you spend on them to a minimum.

Interested in joining our team? Submit your application today!

UpMetrics is committed to building a diverse, inclusive, and accessible workplace where everyone, regardless of background or ability, can do their best work. If you require reasonable accommodations at any stage of the application or interview process, please contact the People Operations Team at peopleops@upmetrics.com.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and underrepresented individuals only apply when they meet 100% of them. We believe that people of color, people from working class backgrounds, women, and LGBTQ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities, or who are members of other marginalized communities. If you think you have what it takes, possess transferable skills, are quick to learn, but don't necessarily satisfy every requirement or meet every qualification, we would still love to hear from you!

Applicants must be authorized to work in the United States. UpMetrics is unable to sponsor or take over sponsorship of employment visas at this time.

UpMetrics

1 Open Position

Senior Product Designer