The Role

Tanda is seeking an ambitious Platform Engineer of Intermediate to Senior level who is looking to continue their career in a rapidly growing SaaS company. The role will report to the Engineering Manager and work alongside the whole product team. This role will be based out of our Brisbane headquarters and is a hybrid position.

Read about our 11 year journey here: https://ghiculescu.substack.com/p/11-years-of-hosting-a-saas

The Work

Tanda is all-in-one software that helps employers pay their employees for the time they work. In 2023 we launched Tanda Payroll and our Operations product, with more product launches to come in 2024.

You’ll be working on overcoming the following challenges:

• Performance tuning & tooling - an ongoing project is making our site perform for our users

• Incident response with multiple products

• Observability is more important, be a part of implementing the tools for monitoring SLOs for multiple products & transforming incident response

• Migrating our production workloads to use Containers

• Standardising our approach to Infrastructure as Code - Tanda has been in business for 10 years, and we’ve learned a lot. Work with our team to level up our approach to IaC

• Queue processing - evaluating if our current method of background jobs is viable for the next phase of growth

• Developer Experience - We have a team of 30+ engineers worldwide, and we want to invest in our tooling to improve the developer experience & increase productivity.

The scale you will be working with:

• Two regions

• APAC & Europe

• Our APAC workload is consistently running at ~40,000 RPM- Hundreds of thousands of background jobs processed per day

• Some of Australia’s largest employers use our product - Domino’s, GYG, Best & Less, and Starbucks are just a few of the companies we work with

To give you an idea of the work, these are some recent projects we've completed in 2023:

• Upgraded our logging stack - we’ve migrated from being on a custom Athena setup to using OpenSearch for our logs

• Implementing connection pooling for our PostgreSQL database

• Migrated production instances of PostgreSQL to use Aurora

• Migrating to the latest version of Ruby

• Running Ruby on Rails at the edge - following in the steps of companies like Github, Shopify & Stripe

• Tuned production health checks to make them more reliable, and worked with engineers to add new health checks for critical production components.

• Rebuilt our QA environment to use containers & deploy with Kamal (formerly MRSK)

Skills and experience we like

• Minimum 3 years of Platform Engineering or SRE experience.

• Experience with scaling and managing large, containerized, production deployments.

• Experience with the HashiCorp stack, Docker, CloudFormation, and other major AWS services

• Production & development experience with Ruby on Rails or similar MVC framework is a strong preference, but not required

• Large-scale production Postgres Performance experience is preferred, but not required.

Why Apply?

See your impact: We’re a small engineering team, but our product is global. You can personally have a huge impact on our customers’ productivity and on the development team's productivity.

We’re not always sprinting: Our development cycle uses the Shape Up framework. Unlike a lot of “agile” frameworks - we have dedicated ‘cool-down’ time to breathe; using it to fix bugs, refactor, focus on professional development, and try out new technical possibilities.

Experience amazing opportunities: We recognise when people are exceptional, and as a scale-up, we’re flexible enough to give people new opportunities to excel, both in existing teams and in new teams/roles.

Solve deep and interesting problems: Management is an innovative industry, and creative solutions are a necessity to thrive.

A genuinely great company culture: Enjoy fully stocked food and beverage fridges, book club, monthly “demo days” where everyone celebrates their best work, board game and Magic: the Gathering nights, and much more!

Further Benefits

✓ Real projects: We hire based on real demand, not based on arbitrary hiring rounds

✓ Experience: You won’t be shielded from customers or responsibility

✓ Culture: You will be part of a team that is passionate about what they do and don’t suffer boredom easily

✓ Team retreats: Two retreats per year - a full company retreat & a product and engineering team retreat

✓ Professional Development: an annual professional development budget per person, industry conferences, and support for those who want to speak at conferences representing Tanda

About Tanda

Looking for a fulfilling role engineering one of the world’s leading workforce management systems? At Tanda, our mission is to eliminate employment friction for shift and hourly workers, thereby reducing the world’s unemployment rate. Our main activities are in engineering, marketing, sales, and everything that goes along to support that. We build software to help employers pay their employees for the time they work.

Since its founding in 2012, Tanda has grown to become a global leader in workforce management software and has now expanded into payroll and operations - with more product launches planned for 2024. We service thousands of Australian clients from our Brisbane headquarters and are expanding globally through offices in Chicago and London. To learn more about our team and what we do see the link below:

https://www.tanda.co/careers

If these challenges sound interesting - reach out to us for a chat!

Tanda

1 Open Position

Platform Infrastructure Engineer